Jim Falk Lexus of Beverly Hills

Been with Lexus for over 13 years. Very happy with my new car. Misha was very helpful and knowledgeable. Got my new car delivered and everything was smooth and easy. great service :) car. Misha was very helpful and knowledgeable. Got my new car delivered and everything was smooth and easy. great service :) More

it was ok. sit there 3 hours, everyone on there phone. Lexus app service not working...thought they can help me which wasnt. i had to figure it out Lexus app service not working...thought they can help me which wasnt. i had to figure it out More

Jaime was very personable and helpful. She was informative about the SUV models and didn’t rush me on my decision. Thank you for everything Jamie!!! informative about the SUV models and didn’t rush me on my decision. Thank you for everything Jamie!!! More

I like this dealership because the service personnel are friendly, professional , and efficient . They get to know you by name and they make you feel welcome ! friendly, professional , and efficient . They get to know you by name and they make you feel welcome ! More

I was very pleased with everyone that I worked with at this Dealership. Everyone was knowledgeable, friendly and loved how responsive they were. My car was delivered and my entire interaction was over t this Dealership. Everyone was knowledgeable, friendly and loved how responsive they were. My car was delivered and my entire interaction was over the phone. More

Very easy process. They find the specs that I’m looking for and made a swap. I was well informed with the pick up time and signing of documents so I don’t need to wait that long. for and made a swap. I was well informed with the pick up time and signing of documents so I don’t need to wait that long. More

Worse delivery service ever experienced. John (manager) promised over the phone items to compensate and nothing received he won't even return calls. Finance person also said he would mail us key pocket and promised over the phone items to compensate and nothing received he won't even return calls. Finance person also said he would mail us key pocket and another false promise. More

He sold me my car back in March. The experience working with him was excellent. It was like concierge-level service. Very knowledgeable, helpful and attentive. with him was excellent. It was like concierge-level service. Very knowledgeable, helpful and attentive. More

I go to this dealer for service because of Eddy Chavarria. He is honest, reachable, and cares about his customers. If Eddy says I need a part or a service, then I know I need that part or service Chavarria. He is honest, reachable, and cares about his customers. If Eddy says I need a part or a service, then I know I need that part or service. He is just wonderful to deal with. More

Fine place. Had ac on a hot day and that’s all I ask. Friendly workers from what I saw. Don’t know what some of the pipes up top were for, and there was a double door entrance with a ramp that no one use Friendly workers from what I saw. Don’t know what some of the pipes up top were for, and there was a double door entrance with a ramp that no one used. Something I thought was strange. Also there was a sexy blue car inside and water that wasn’t desani so double plus. The hot chocolate didn’t work or I didn’t know how to use it, so I guess maybe a me thing? Eh. Was hot out any way. Lastly Andria was awesome. Cute and pleasant. Made the process smooth and enjoyable. There was also another lady who helped me but I don’t remember her name. If I did I’d also give her 5 stars. Good energy, or a good sale woman. One of the two. Both? We both lived in Alhambra and she was very informative on my options with packages for the car. Almost took her pen. Yeah. That was my experience in a nutshell. More