Back

Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,424 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
Contact Dealership

9230 Wilshire Blvd

Beverly Hills, CA

90212

Directions

By Type

Showing 1,424 reviews

December 10, 2020

The best, great customer service i will work with him again and recommend him to all my friends and family colleagues and also was very happy with the dealership More

by AJCHANGRYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayk Ternkalyan
Dec 10, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the five-star review! We are thrilled to hear that you are so confident in the Jim Falk Lexus of Beverly Hills team. Drive safely, and we hope to earn your business again down the road!

December 09, 2020

Buying online and delivery was easy and efficient; however, missing floor mat, never received floor mats when asked. A little disappointed due to the fact that Lexus' pricing isn't inexpensive. More

by LORNASAIZ67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Online
December 05, 2020

Andria was honest and professional. She answered all my questions and was very knowledgeable about the car. I’m happy with my purchase. Will definitely buy another car here. More

by A-LAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance , Andria Belote
Dec 07, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thanks for trusting us with your business. Here at Jim Falk Lexus of Beverly Hills, we strive to meet the needs of customers and I am thrilled to hear that Andria was so helpful. Enjoy your new vehicle!

December 04, 2020

I really appreciated how patient they were with explaining the prices and going over the contract. It’s difficult purchasing a car and they really made the process easy. Thank you Jennie Vuong for More

by DKING0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AZ Ehteshami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie Vuong was amazing! , Juanito Hernandez
Dec 07, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the glowing review! We strive to make the purchasing process seamless, and it is wonderful to hear that this was reflected during your time working with the Jim Falk Lexus of Beverly Hills team. Congratulations on your new vehicle, and we hope to see you again next time!

December 04, 2020

June was very attentive to our needs Came in and made June was very attentive to our needs Came in and made the deal happen after the previous manager a blonde female who never gave her name almost made More

by MIRNAB.7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June
Dec 04, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for taking the time to review us! We are very proud to have June as a part of our team, and it is great to hear that she went above and beyond to make your purchase experience seamless. Congratulations on your vehicle, and we hope to work with you again at Jim Falk Lexus of Beverly Hills!

December 03, 2020

It was a pleasure to work with Canaan on the sale of our IS 350. He was very helpful in showing us the features of the car. Although they didn't have the color in stock that we were looking for they were More

by COACHMESLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for shopping at Jim Falk Lexus of Beverly Hills and for sharing this feedback. We strive to find the perfect vehicle for guests and it is great to hear that Canaan helped you purchase the Lexus IS 350 that you were looking for. Congratulations and safe travels!

November 30, 2020

Andria Belote was fantastic! She spent a great deal of time introducing all the car’s features with us. Joon was also very helpful in finding the model we liked. I would recommend to friends and family to More

by JEKLAPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria Belote
Dec 01, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the kind words! It is great to hear that Andria and Joon delivered such a thorough and successful purchase experience. We appreciate your business and are wishing you many safe and happy miles in your new vehicle! - The Jim Falk Lexus of Beverly Hills team

November 28, 2020

Such a pleasure to have worked with Erik. Very Knowledgeable and professional. I’m very happy with my purchase and the excellent service he provided. More

by ng5408181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Avagyan
Dec 01, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Erik took good care of you here at Jim Falk Lexus of Beverly Hills, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

November 28, 2020

If a customer comes into the dealership armed with the cost of the vehicle, it will be easier for them to negotiate the car that they want. It also gives the dealership less room to take advantage of the More

by H Geller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AZ Ehteshami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Hierlmeier
Dec 01, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for rating us five stars. We are happy to hear that you had a straightforward car-buying experience working with our Jim Falk Lexus of Beverly Hills team!

November 25, 2020

Salesperson Pierre was fantastic! Good deal! Only reason for not providing 5 stars was due to some people were without masks inside the dealership. Second key to the vehicle could not be found. I h More

by KEN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre, Chris Jackson
Dec 03, 2020 -

Jim Falk Lexus of Beverly Hills responded

Ken - Thank you for sharing your experience working with Pierre! It is great to hear that he was able to assist with your purchase. With regard to the rest of your review, I would like to start by saying that customer safety is our top priority, and I am sorry if this was not better reflected in your visit. I would also like to apologize for the inconvenience with your second key. I assure you that my team is working to get it to you, and I appreciate your patience throughout this process. Thank you, and if there is anything more I can do to assist you, please feel free to reach out. - Yani Andikian - New Car Manager - 310-274-5200 EXT.111

...
35
...