Jim Falk Lexus of Beverly Hills

Really great. Easy, fast, straight to the point. That’s honestly the best way for business. I love the I got the chance to take pictures with my new car and bow! honestly the best way for business. I love the I got the chance to take pictures with my new car and bow! More

They're all great can't go wrong with any one of them. Management is very active and takes care of the customers with the best service and attention! Management is very active and takes care of the customers with the best service and attention! More

Alicia Zerai in sales was great. She made the car buying and delivery process smooth and easy. I would recommend her and the dealership to anyone looking for a Lexus. and delivery process smooth and easy. I would recommend her and the dealership to anyone looking for a Lexus. More

Misha made the experience fast and enjoyable. I was with Santa Monica Lexus and they were rude and I didn’t like their service. You’ll get the opportunity with my wife’s Lexus when it comes off lease. Santa Monica Lexus and they were rude and I didn’t like their service. You’ll get the opportunity with my wife’s Lexus when it comes off lease. More

Good and easy transaction, why are you asking for twenty five words, I already said everything was great, what else do you want from me. five words, I already said everything was great, what else do you want from me. More

My visit in this dealership was very pleasant and highly recommended Ms CATHERINE MEJIA, she is very polite and professional salesperson. Happy with my new car. recommended Ms CATHERINE MEJIA, she is very polite and professional salesperson. Happy with my new car. More

Go to any Lexus dealership, and you will find excellent locations, beautiful showrooms, luxurious amenities, and of course the shiny cars. Take away the common dementors, and ask yourself what makes each d locations, beautiful showrooms, luxurious amenities, and of course the shiny cars. Take away the common dementors, and ask yourself what makes each dealership different from the other? If you said it is the people, then you are absolutely right. I was at Jim Falk Lexus of Beverly Hills last weekend. My son's very first car. Usually, kids do not like to drive their parents' brands, and I have been driving Lexus for over two decades; naturally, I was very enthusiastic. As we walked into the dealership, we were greeted with a warm smile from the receptionist; she actually stood up and welcomed us using a generous hand gesture like you would do receiving a guest in your home. Pierre, our associate, was equally friendly. The General Sales Manager, John Kim, greeted us and personally assured us a superior buying experience, and he truly lived up to it. The Pre-owned manager, Freddy Hall, was surprisingly friend, not to mention the finance manager; they were all great. So, what makes Beverly Hills Lexus a fantastic place to shop? It begins with their Group Vice President Ryan Gallante's ability to put together a team of amazing people. And having them execute an unparallel customer service philosophy that he holds. His team implements that philosophy with grace, and it is evident by the aura of the festive atmosphere that you feel at that dealership. These people are the real STAR of this dealership. More

Great service, was a pleasure to work with the sales person, everything was top high standard. Great quality of service, hopefully will be back again! person, everything was top high standard. Great quality of service, hopefully will be back again! More

Very efficient, all personnel professional, worth the 3 Very efficient, all personnel professional, worth the 3 1/2 hour drive to get the deal. Can’t remember the guy who gave us instructions in the car, l Very efficient, all personnel professional, worth the 3 1/2 hour drive to get the deal. Can’t remember the guy who gave us instructions in the car, loved him! More