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Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,427 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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9230 Wilshire Blvd

Beverly Hills, CA

90212

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Showing 1,427 reviews

February 03, 2021

My salesman, Juanito, was super helpful, knowledgeable and friendly. Did not oversell me. Jenny in finance was personable and made the "money talk" very easy. LOVE my new SUV. More

by CINASPICE31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juanito Hernandez
Feb 03, 2021 -

Jim Falk Lexus of Beverly Hills responded

Reviews like this one always make us smile! It's wonderful to hear that Juanito and Jenny made your buying experience so friendly and stress-free. Thank you for choosing Jim Falk Lexus of Beverly Hills, and congratulations on your new SUV!

January 29, 2021

Was very nice and efficient to work with Catherine on my deal. Car was sent clean and well to Mt home address, thank you guys More

by ORIBOTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2021 -

Jim Falk Lexus of Beverly Hills responded

It's great to hear that Catherine delivered such a seamless buying experience! Thank you for choosing Jim Falk Lexus of Beverly Hills - we hope you're loving your new car!

January 29, 2021

The sales and service Dept. are awesome! Misha Abramovitch did a great job at showing all of features on the car. Joshua in service got my car back early than he said it would be done. More

by SEADOODAVIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misha Abramovitch
Jan 29, 2021 -

Jim Falk Lexus of Beverly Hills responded

It's great to hear that our Sales and Service team provided excellent service. Thank you from the Jim Falk Lexus of Beverly Hills team for your compliments and business. Have a great weekend!

January 26, 2021

I love love love my new car!! Brandon was very kind and helpful, John was informative and very kind as well! Would recommend this place to anybody!! More

by AAHAYES123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nezhad
Jan 26, 2021 -

Jim Falk Lexus of Beverly Hills responded

We're so proud to have earned your endorsement! It's wonderful to hear that Brandon and John made your buying experience so special. Congratulations on your new car, and thank you for choosing Jim Falk Lexus of Beverly Hills!

January 19, 2021

Amazing service I was really happy with my purchase Everything was quick and easy I asked for delivery and car was delivered to my house More

by RISCHERLORI99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A A, Misha Abramovitch
Jan 19, 2021 -

Jim Falk Lexus of Beverly Hills responded

It was our pleasure to make your car purchase as easy and convenient as possible! Thank you for giving Jim Falk Lexus of Beverly Hills your business and five-star review. We are grateful to have you as a customer and hope you are loving your new ride!

January 19, 2021

Overall this was by far the easiest and most simple car buying experience ever. I noticed a particular car I liked was part of their inventory. From my email contact late Saturday night Ted contacted me More

by EUGENE.SISNEROS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Park
Jan 20, 2021 -

Jim Falk Lexus of Beverly Hills responded

Eugene, it was our pleasure to ease the stress of car-buying and help you find the perfect fit! Thank you for your confidence in the Jim Falk Lexus of Beverly Hills, and for your kind review. Congratulations and safe travels in your new ride!

January 18, 2021

It took a couple days to get a firm reply to the price range that I had indicated to the sales person - unfortunately it came about in the afternoon of the last day of the promo period which was the first More

by RADVASQUEZ
Recommend Dealer
Yes
Employees Worked With
Misha Abramovitch
Feb 25, 2021 -

Jim Falk Lexus of Beverly Hills responded

This review is a bit disappointing to read. We do strive for accommodating service here, and I would be more than willing to speak with you directly about the first aid kit and the other concerns you have with your newly purchased vehicle. Please don't hesitate to give me a call. Thank you, Yani Andikian - New Car Manager - 310-274-5200 EXT.111

January 14, 2021

Bad service , was worked with lady and man, was gave info, insurance, credit card for deposit 2000$ , two hours later got a call from dealer that policy not allow for out the state ! But I told at the f More

by nguylove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AZ Ehteshami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And branden
January 13, 2021

Got the car I wanted at a fair price, however they could not provide me with a second key. I offered to buy a second key at dealer cost and never heard back from salesperson.. This was for 40k used car More

by OSCARKCMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi
Feb 25, 2021 -

Jim Falk Lexus of Beverly Hills responded

It is disappointing to hear that you have had trouble getting in touch with our team. I would like the opportunity to discuss this with you and see what I can do to help. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Freddy Hall - Used Car Manager - 310-274-5200 EXT.119

January 09, 2021

If the dealer was good as the car I would be happy I feel that I was treated not very nicely I feel that John Kim has a terrible attitude toward his customers and I would not recommend you ever More

by CHUKFF
Price
Recommend Dealer
No
Employees Worked With
John Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin sap excellent
Feb 25, 2021 -

Jim Falk Lexus of Beverly Hills responded

We strive to deliver friendly and professional service and I apologize if we left the wrong impression. I will discuss your feedback with the right people so we can work towards improving the customer experience. Thank you and please reach out if you'd like to speak further. Yani Andikian - New Car Manager - 310-274-5200 EXT.111

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