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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,417 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,417 reviews
March 29, 2021
Classic Bait And Switch : you have been warned ! John Kim, the Manager has a very bad attitude. Stay away from this dealer. Look for the negative review you’ll find out. Kim, the Manager has a very bad attitude. Stay away from this dealer. Look for the negative review you’ll find out. More
by John Kim
March 23, 2021
Great dealership with excellent customer service. The staff, especially Fook, were friendly and professional. Everything, from the test drives to the paperwork, was smooth. Thank you for making buying my staff, especially Fook, were friendly and professional. Everything, from the test drives to the paperwork, was smooth. Thank you for making buying my Lexus smooth and easy! More
by K_
Verified CustomerEmployees Worked With
Fook Krongkum
March 23, 2021
My husband and I had an awesome experience purchasing a Lexus ES300h Luxury from Jim Falk. Ellie Carbagal in sales was extremely helpful and she provided superior customer service and compassion. Aleem, Lexus ES300h Luxury from Jim Falk. Ellie Carbagal in sales was extremely helpful and she provided superior customer service and compassion. Aleem, the employee that pick us up from the airport to the dealership was very knowledgeable about the Lexus brand and product and demonstrated great professionalism and interpersonal skills. Chris in finance and Nora were extremely helpful in getting us the car we purchased. Great customer service from all other staff. More
by MWMADDY8288
Employees Worked With
Ellie Carbagal
March 23, 2021
We recently bought a RX450HL and were extremely happy with the service, price and overall experience. The entire transaction was remote, and the car was delivered to us. Misha was great to work with an with the service, price and overall experience. The entire transaction was remote, and the car was delivered to us. Misha was great to work with and he totally outperformed the folks at the other dealers we were in touch with. Stayed on top of things and in touch throughout the transaction and generally made things easy. I highly recommend JFL and Misha to anyone looking for a Lexus. More
by JOHN SIMONIS
Employees Worked With
Misha Abramovitch
March 23, 2021
Did not disclose the damages about the car over the phone nor in description. That’s important since I wasn’t able to see the car in person. I ordered it through the phone then the seller had the nerves to t nor in description. That’s important since I wasn’t able to see the car in person. I ordered it through the phone then the seller had the nerves to tell me that I saw the car in person. That’s some nasty manipulation. Bye bye Beverly Hills of Lexus I’ll take my money else where. More
by W.MELIKYAN
Employees Worked With
Pooya
March 22, 2021
They sent me a dirty car with chips and candy in the cupholders and stuck to the seats. I took it back three days later to get detailed and when they returned the car to me the floors were still dirty t cupholders and stuck to the seats. I took it back three days later to get detailed and when they returned the car to me the floors were still dirty there was still sticky stuff on the dashboard it was not detailed. There was Also a huge dent in the roof Of the car when they delivered it after online purchase. The whole roof board of the vehicle had to be replaced. I understand that it’s a used car but have never had any used car drives in this condition. Beware of purchasing here online. Josh in the service department was efficient and kind, helped us get the damage to our vehicle fixed. More
by AKJ
March 19, 2021
I had an amazing experience at Jim Faulk Lexus of Beverly Hills. Jamie Gonzales made my sales experiences smooth and flawless. Highly recommend Jim Faulk. Hills. Jamie Gonzales made my sales experiences smooth and flawless. Highly recommend Jim Faulk. More
by MMR_1982
Employees Worked With
Zareh “Z” Ploozian, Jamie Gonzales
March 12, 2021
Came in because the other dealers didn't have the color combination I was looking for. Tyson greeted me upon arrival and gave me the best buying experience ever. Very smooth, efficient and friendly. combination I was looking for. Tyson greeted me upon arrival and gave me the best buying experience ever. Very smooth, efficient and friendly. More
by Frank Du
Employees Worked With
Tyson Nelin
March 10, 2021
Taking them 6 months+ to process my registration. I’ve called them 40+ times. They are not able to follow through with their promises or what they are contractually obligated to do. called them 40+ times. They are not able to follow through with their promises or what they are contractually obligated to do. More
by ANIBAGH
Employees Worked With
Bill Ellington, Nora Halsted
March 08, 2021
Just got my very first Lexus with this dealer and I'm very happy with how smooth my experience is from beginning til the end. After checking out multiple cars and talking to multiple dealers, this totall very happy with how smooth my experience is from beginning til the end. After checking out multiple cars and talking to multiple dealers, this totally helped me and offered me the best deal for an RC 350 F Sport. Ati Kamali was my salesman who helped me throughout this process. She offered me a very good deal and also gave me free full tank as she promised! I would recommend her 10/10! More
by rc_cachi
Employees Worked With
Ati Kamali
