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Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,417 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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9230 Wilshire Blvd

Beverly Hills, CA

90212

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Showing 1,417 reviews

May 10, 2021

Jeremy Pullens and the Jim Falk Lexus team represents Jeremy Pullens and the Jim Falk Lexus team represents among the highest levels of customer service I have experienced. Information was accurate, res More

by MERYLLEVY123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A A
May 11, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for taking the time to leave us a review! We are pleased to hear that Jeremy and our team took such good care of you here at Jim Falk Lexus of Beverly Hills, and we will certainly pass along your kind words. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

May 07, 2021

Honest and efficient. Costs were as advertised, no suprise fees, quick and efficient completion of the sale good good good good good good good good More

by RAHDSMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A A
May 10, 2021 -

Jim Falk Lexus of Beverly Hills responded

We appreciate you taking the time to leave a review, and we're grateful to have earned your business! Thank you for choosing the team here at Jim Falk Lexus of Beverly Hills and see you next time!

May 06, 2021

Brandon was very helpful and very professional and courteous. The whole experience was very good and mostly painless. From initial contact to car pickup went pretty smooth . More

by MATTV_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 07, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the great review, Matt! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Brandon and the Jim Falk Lexus of Beverly Hills team. Drive safely, and we hope to see you again down the road!

May 04, 2021

Quite satisfied with Jeremy and John. They were knowledgeable, conscious of our time. I would highly recommend both to my friends and associates. This is our fourth lease with Jim Falk Lexus. We ha More

by 1942PANCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Pullens
May 05, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for taking the time to review us and shout out Jeremy and John! Hearing that they went the extra mile to assist with your purchase made our day. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Jim Falk Lexus of Beverly Hills!

May 03, 2021

Yani (sales) Jennifer (finance) were great! Best car Yani (sales) Jennifer (finance) were great! Best car buying experience I’ve had in 40 years of buying cars. Super fast - in and out in 2 1/2 hours More

by PLUMLEEMELINDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yani
May 04, 2021 -

Jim Falk Lexus of Beverly Hills responded

Congratulations on your new vehicle! All of us at Jim Falk Lexus of Beverly Hills appreciate the time you took to write about your experience working with us during your car-buying process. Providing exceptional customer service is our number one priority. We are thrilled to hear that Yani, Jennifer, and our staff were able to assist you so successfully. We especially love that they helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

May 02, 2021

Thank you for the superb service delivered by Nora and Heidi - super kind and super professional. I will pass along the word of mouth... JESUS said, “The King will reply, ‘Truly I tell you, whatever you More

by EBURAYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora and Heidi
May 03, 2021 -

Jim Falk Lexus of Beverly Hills responded

Congratulations on your new car! All of us at Jim Falk Lexus of Beverly Hills appreciate the time you took to write about your experience working with us during your visit with us. We are thrilled to hear Nora and Heidi were able to assist you so successfully. It means a lot that our service stood out to you, have a fantastic day!

May 02, 2021

Thanks for helping me for satisfied car I'm really Thanks for helping me for satisfied car I'm really enjoying! I will recommend to person l know again thank you very much! God bless you! More

by TAKAYAMATADASHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A A, Michael Shin
May 03, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for doing business with us at Jim Falk Lexus of Beverly Hills. We're proud to have earned your 5-star review and recommendation!

April 28, 2021

Had a great experience, from start to finish. I recommend working with Lou, he's an incredible asset to the Lexus. It was a smooth journey and the entire team made me feel comfortable. More

by KRICH310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A A
Apr 28, 2021 -

Jim Falk Lexus of Beverly Hills responded

At Jim Falk Lexus of Beverly Hills we strive to make the car-buying process simple and it's wonderful to hear that Lou made this true for you. Thank you for trusting us with this purchase! We wish you many safe miles in your new vehicle.

April 28, 2021

Our salesman Lou was fantastic, a real pleasure to work with. I did not like the deceptive way they tried to get me to purchase gap insurance, charge a very high interest rate etc. They did lower the in More

by JOANNECO1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
April 26, 2021

What an easy buying experience. Ted was outstanding. No high pressure and was friendly and professional even with all my questions I had over a few days. Having the care delivered just put Jim Falk Lexus o More

by Chad R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Park, A A
Apr 26, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the five stars, Chad! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Ted. Drive safely in your new vehicle, and we hope to see you back at Jim Falk Lexus of Beverly Hills for your first oil change!

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