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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,417 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,417 reviews
Verified Customer
June 24, 2021
You never forget paying above sticker. You guys are making plenty of money. You don’t need to charge over sticker. When Lexus advertises a lease price nationally, you should respect it. I understa making plenty of money. You don’t need to charge over sticker. When Lexus advertises a lease price nationally, you should respect it. I understand there is a microchip shortage, but taking advantage of it is wrong. It’s called gouging. People will not forget when the economy changes. More
by SEPBADY
Employees Worked With
Michael Shin
June 22, 2021
Misha was very friendly, knowledgeable and helpful. John was very accommodating and worked with our budget. George in financing was very nice. The whole experience was great. was very accommodating and worked with our budget. George in financing was very nice. The whole experience was great. More
by ISELA7878
June 16, 2021
This is my 2nd car purchase at Jim Falk Lexus and both experiences were handled exceptionally well. They make your car buying experience pleasant. You can see how much they care at Jim Falk Lexus. I woul experiences were handled exceptionally well. They make your car buying experience pleasant. You can see how much they care at Jim Falk Lexus. I would definitely recommend buying your car from here. More
by JCHU398
June 10, 2021
I really like the service, it was very quick and professional. Thanks a lot for good quality, will advise others definitely. And i like the car very much professional. Thanks a lot for good quality, will advise others definitely. And i like the car very much More
by SAHAKYANGOR
Employees Worked With
A A
May 25, 2021
I bought a used car and was told it would be detailed. Upon inspecting the car, there were still spiderwebs and white marks in the front. When I got home, I realized I didn’t have floor mats in the back s Upon inspecting the car, there were still spiderwebs and white marks in the front. When I got home, I realized I didn’t have floor mats in the back seats (a new set was shipped to me 2 weeks later) and two tire caps missing (caps to cover the tire pressure), which is still in transit (3 weeks later). The constant follow-up was exhausting. It would make sense for the sales people to follow up with the client to demonstrate excellent customer service, not the other way around. More
by meesh
Employees Worked With
Fredrick Hall, Yani, Z
May 20, 2021
The worst experience ever , regret going to that dealership , after they have your signature, they ghost you , don’t respond to you anymore . My mom & I emailed the general manager & pleaded for his dealership , after they have your signature, they ghost you , don’t respond to you anymore . My mom & I emailed the general manager & pleaded for his help , he didn’t help . I wish I could reverse time . I wish I had read the reviews on Facebook & Yelp . More
by Melodyram
Employees Worked With
Fook is the worst sales associate ,ever . The finance guy Chris barely answered any questions & was giving me attitude the whole time . I wish I had just left . , Fook Krongkum
May 15, 2021
Sales person was very friendly and helpful. The manager seemed like he didn’t really care. What bothered me the most was the xxxxxxx finance department representative who tried to charge me tax and registr seemed like he didn’t really care. What bothered me the most was the xxxxxxx finance department representative who tried to charge me tax and registration fee after the deal was done on top, even though it was already included. After deal had concluded he asked me write another check for the tax and registration. This was already included in the original calculation, but magically taken out later. He tried to get me to overpay because he wasn’t too happy I ended up not getting any extended warranty even though he tried for 20 minutes. I do not recommend this dealership. More
by Joebruin79
Employees Worked With
Michael Shin, Jamie Gonzales
May 12, 2021
Still waiting for the second set of the key. It’s been 3 days. Sale promised to have it ship out the next day. Been waiting and need to remind him. I don’t know when I’m going to get the second set of the 3 days. Sale promised to have it ship out the next day. Been waiting and need to remind him. I don’t know when I’m going to get the second set of the key. I’ll give it one week. More
by QHE
Employees Worked With
A A
