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Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,417 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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9230 Wilshire Blvd

Beverly Hills, CA

90212

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Showing 1,417 reviews

May 19, 2023

As always the best experience with Erik. Just outstanding service and customer centric approach makes all the difference. Thank You! More

by MATLEVON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
May 22, 2023 -

Jim Falk Lexus of Beverly Hills responded

We're glad to hear that Erik continues to make your experiences at Jim Falk Lexus of Beverly Hills exceptional! Thank you for recognizing his outstanding service and customer-centric approach. See you next time!

April 18, 2023

Jamie was excellent! She made the process quick and very easy. Will be back to see her again when I need another Lexus! More

by Izabela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzales
Apr 18, 2023 -

Jim Falk Lexus of Beverly Hills responded

Thank you for choosing Lexus, Izabela! We are thrilled that Jamie made your experience quick and easy. We appreciate your business and look forward to seeing you again soon!

April 13, 2023

Nick was super helpful and answered all my questions. I bought my previous Lexus from glendale but will now be coming to Jim Falk from now on! More

by KOBETHEBULLY95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Carruth
Apr 19, 2023 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the review! We appreciate the kind feedback about Nick and hope to see you back again at Jim Falk Lexus of Beverly Hills. Safe travels!

April 11, 2023

Derek was amazing. Brandon came in and accommodated me to my pricing needs and we were able to come to an agreement. I've been a loyal customer at Jim Falk Lexus and wi More

by ROTHMANMATT21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Freyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Michael Shin, Derek Romano
Apr 11, 2023 -

ROTHMANMATT21 responded

Thank you guys for my new RX i love it! Love the deal you guys gave me and also love the service! You guys are awesome!

Apr 19, 2023 -

Jim Falk Lexus of Beverly Hills responded

Congratulations on your new Lexus RX! We are elated to hear you love it and enjoyed your buying experience with Brandon and Derek. Thank you for being a loyal Jim Falk Lexus of Beverly Hills customer and leaving us a five-star review. Safe travels!

January 09, 2023

They are not loyalty. They tried to steal money from the clients. We was client for long time but the service becomes worst than several years ago. John and Josh are not l More

by buihoabh66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : josh(customer service)
May 13, 2022

Jim Falk LEXUS is the worst ! They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris More

by AHMADJACK4114
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AZ Ehteshami
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fook Krongkum, Chris Jackson, Michael Shin, Jamie Gonzales, Jimmy Yac, Misha Abramovitch
March 07, 2022

Had 3 or 4 different people contact me, all asking the same questions, never getting a good answer. Will never work with them. I'm looking for my FIFTH Lexus lease so you would think they would be a littl More

by tkohn1
Recommend Dealer
No
Employees Worked With
Jamie Gonzales
March 06, 2022

I was prepared for the usual car jargon xx but it turned out this was the most low pressure buying experience I’ve had. Quite entertained by the sales guy More

by COMMONSENSAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme G, A A
Mar 07, 2022 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the great review! We are thrilled to hear that you had such a seamless and straightforward purchase experience working with the Jim Falk Lexus of Beverly Hills team. Drive safely, and we hope to see you back next time!

March 03, 2022

This was my first purchase at Jim Faulk, The service was great, The experience was good. More

by XINHUANGVB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Shin
Mar 03, 2022 -

Jim Falk Lexus of Beverly Hills responded

We're glad your first buying experience at Jim Falk Lexus of Beverly Hills didn't disappoint! Thank you for the amazing review and for trusting us with your business - we'll be here if you need us down the road! Safe travels!

February 15, 2022

Jim flack dealership in Beverly Hills is the worst place to get your car from. Deception and hypocrisy to the maxxx!!! Jenny Vuong the sales manager an ideal model for deception.. More

by aziz.danhash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Vuong
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