Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They are a sham! and... they're so busy sticking their pinkies out and putting their noses up in the air - they don't have time for CUSTOMER SERVICE. The guy ran my credit nine times to be malicious after pinkies out and putting their noses up in the air - they don't have time for CUSTOMER SERVICE. The guy ran my credit nine times to be malicious after I told him that I had closed a deal with Lexus Santa Monica. I went to Jim Falk because it's right by my house BUT I WILL NEVER GO THERE - not even for service. THEY SUCK! More
Unbelievable! I'm working in CA out of CO and wanted to check out the new RX330's for my wife. We're ready to buy. I get to the store about 6pm on a Saturday night and am met by this salesman (Avi). I a check out the new RX330's for my wife. We're ready to buy. I get to the store about 6pm on a Saturday night and am met by this salesman (Avi). I asked to see if they had ANY AWD Black w/ Ivory in stock. Without checking, he led me out the back door up some darkly lit steps to their small parking garage. He told me to get in a new RX330 and we drove out of the garage. Their lot is too small so they park their extra inventory behind the Beverly Hills Hilton (~1.5 miles away). Lucky I had my seat belt on because this guy drove like a maniac! Out on Willshire Blvd blowing the horn, flashing the high beams and passing cars that are stopped at redlights in the turn lanes! I'm not the most cautious driver in the world and this guy actually made me feel concerned if the air bags were going to be deployed! The whole time he's cussing like a sailor about traffic. Take a pill, dude! We get to the parking lot only to find no All wheel drive units even there and no black cars to boot. He decides to call back to the store (uh...great idea Sherlock). They do a search while I have to hold on for my life as we take a left turn at a "Right turn only" out onto Santa Monica Blvd. on a Saturday night! The short drive seemed like an hour at Mach 3! As we pull back into the dealership (~30 mph), he hits the curb really hard with the front right with the back right following after it, almost throwing me against the window. Holy sh#@! I'm glad that wasn't MY new car! We met with the manager to check on a black one but luckily they couldn't find one which gave me the chance to head for the door. I wouldn't buy a car from these people based solely on this salesman's unprofessionalism. The manager seemed to be fairly nice and easy to talk to but I won't go back. More