Jim Falk Lexus of Beverly Hills

Buying a our new RX was an amazing experience. Michael is on of the best sales professionals out there. He took so much time with us to make certain we understood every single part of our 2010 RX. He even po on of the best sales professionals out there. He took so much time with us to make certain we understood every single part of our 2010 RX. He even polished the interiorof our new RX while we gathered our things from our previous RX. We've purchased two other Lexus vehicles. This was our first from Jim Falk. It was by far the very best buying experience we've ever had. Bianca made sure we understood every aspect of our contract. Never felt pressure. Thanks so much for a world-class service and attention! Congratulations Jim Falk Lexus for an outstanding job. More

I AM A FIVEPEAT(5 LEXUS VEHICLES)SINCE 1997 CUSTOMER AT JIM FALK LEXUS.THERE IS NO NEED TO LOOK ANYPLACE ELSE AS THIS DEALERSHIP HAS IT ALL.THE AMAZING SALESMAN ANDREW EINHORN,THE SUPER SALES MANAGER ALAN JIM FALK LEXUS.THERE IS NO NEED TO LOOK ANYPLACE ELSE AS THIS DEALERSHIP HAS IT ALL.THE AMAZING SALESMAN ANDREW EINHORN,THE SUPER SALES MANAGER ALAN MCGLAUGLIN,THE FRIENDLY FINANCE DIRECTOR KATHERINE(WITH A "K" ) AND THE BEST GENERAL MANAGER OF MANAGERS OF JIM FALK LEXUS MAKES YOUR EXPERIENCE A MEMORABLE PLEASURE. AS ALWAYS IT IS SERVICE WITH A SMILE FROM THE GREETER IN THE SERVICE DEPARTMENT RIGHT THROUGH TO THE TOP MANAGEMANT.QUALITY, SERVICE AND PRICE WITH A SMILE . WHAT MORE CAN YOU ASK FOR? PLUS YOU WILL DRIVE OFF IN THE BEST CAR ON THE ROAD !!!!! More

After looking for a car on autotrader.com for weeks, I finally came across a posting which seemed too good to be true. A used BMW at the Jim Falk Lexus dealership in Beverly Hills. I printed the ad, wal finally came across a posting which seemed too good to be true. A used BMW at the Jim Falk Lexus dealership in Beverly Hills. I printed the ad, walked into the dealership and asked a salesperson to help me with this specific vehicle. Within minutes the courteous salesperson had me in a car and headed to their offsite inventory lot to look at the specific car I'd found online. The ad was honest - the car was exactly what I had expected. After a test drive, the salesperson and I returned to the main showroom and looked over the car under the lights of the service center. Steve, the salesperson was polite, honest, and patient. He wanted to ensure that I was going to be fully satisfied with the car, even if it wasn't a Lexus. After I'd found the car that was perfect for me (and the salesperson knew it as well as I did), I would have expected a difficult negotiation process, but it was simple and to the point. The car was turned over to me at a reasonable price; services which were needed to put the car safely on the road, and promised by the dealership (a replaced lightbulb over the license plate) were expediently followed up on and processed within a week. When I met with the Finance Manager, Orod, I was prepared for him to ask me about an extended warranty. I had expected that since I was getting such a good deal on the car that the warranty price would be overinflated (and I'd read warnings online about that as well). Orod surprised me with offering a fair extended warranty which met my needs. He efficiently processed out my paperwork, and I was in my car and on my way home in less than 2.5 hours from start to finish. I would recommend Jim Falk Lexus to anyone looking for a Lexus, but also for their used cars (I had heard about Jim Falk because of a friend of mine who purchased a used Lexus from Jim Falk and had a great experience). The staff was kind and professional, and I felt like an important customer - even if I wasn't buying a flagship vehicle of the dealer. I was extremely satisfied with the team at Jim Falk. Steve & Orod exceeded all my expectations. More

I was looking for the new GS-350 on Internet browsing different dealers and asking for a quote. The only salesman Blaine Gray from Jim Falk Beverly Hills responded promptly and higly professionally ri different dealers and asking for a quote. The only salesman Blaine Gray from Jim Falk Beverly Hills responded promptly and higly professionally right to the subject. It's truly outstanding. On the next day buying a car many considerations were involved with the help of Blaine Gray. More

Greg was very helpful and couldn't have been nicer. It was a pleasure dealing with him and he bent over backwards to accomodate me. Bianca made the the end part as swiflty and efficiently as possible was a pleasure dealing with him and he bent over backwards to accomodate me. Bianca made the the end part as swiflty and efficiently as possible. Overall it was an absolute pleasure dealing with Jim Falk. More

I have never had such a wonderful car buying experience! I had done my research and I was ready to lease a new Lexus IS 250. So I called up Safi Nabi (Sales Manager) to see if they had the car I wanted in s I had done my research and I was ready to lease a new Lexus IS 250. So I called up Safi Nabi (Sales Manager) to see if they had the car I wanted in stock. Safi checked his inventory and had the car on lot ready for me to test drive when I arrived. After test driving though I found the back seat to small for me needs. My sales consultant Jordan Simon was wonderful, informative and VERY patient with me as he showed me some other models that would be better for me. I fell in love with the new LEXUS HS250 Hybrid! What an AWESOME vehicle! Jordan was amazing at working first with me and then Safi to get me a fabulous deal that I could afford. Next I had the pleasure I meeting Kathryn Marenzi (Finance Director) not only was she extremely efficient and professional but she's truly a nice person. Jordan also took the time to go over all the features of my new car and he even followed up with me after my purchase. The truth is I couldn't be happier with my new Lexus AND with Jim Falk Lexus of Beverly Hills! They have proven to me that getting a new car can be GREAT! More

From the get go the service was impeccable. The dealers were friendly, efficient, and very accommodating.My family started buying cars from this dealership last year and I foresee them buying many more car were friendly, efficient, and very accommodating.My family started buying cars from this dealership last year and I foresee them buying many more cars from this dealership ...I highly recommend this dealership and I am very satisfied. More

THE TWO MAIN PEOPLE I WORKED WITH WERE ANDREW EINHORN IN INTERNET SALES AND BIANCA WHITE IN FINANCE. THE MADE THE EXPERIENCE AN ABSOLUTE PLEASURE. IF ANYONE WOULD HAVE TOLD ME GO TO THIS DEALER [JIM FALK INTERNET SALES AND BIANCA WHITE IN FINANCE. THE MADE THE EXPERIENCE AN ABSOLUTE PLEASURE. IF ANYONE WOULD HAVE TOLD ME GO TO THIS DEALER [JIM FALK ] IN BEVERLY HILLS FOR A GREAT DEAL, I WOULD NOT HAVE BELIEVED THEM. LET ME TELL YOU. I AM 56 YRS OLD AND HAVE OWNED MANY CARS AND THE EXPERINCE HERE WAS BY FAR THE BEST I HAVE EVER RECEIVED. THANKS AGAIN TO BOTH OF YOU FOR MAKING THIS SO PLEASANT. More

It was a pleasure to do business with professional people who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. They are available to my wife and me if we need them to answer any further questions. More

I normally do not enjoy the car purchasing process, but everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excit everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excited about my new car. It was a totally different car buying experience and I appreciated how quickly we were able to complete the process. More