Jim Falk Lexus of Beverly Hills

We had a great experience at Jim Falk Lexus. The employees are friendly and knowledgeable. Sergio Atto was a great sales associate and worked with us until we got into the car of our choice. Kathr employees are friendly and knowledgeable. Sergio Atto was a great sales associate and worked with us until we got into the car of our choice. Kathryn Marenzi was also very warm and helpful and walked us thru the financial process in a clear and caring manner. I would highly recommend the Beverly Hills team to anyone looking for a new car. There were no elitist attitudes. More

My buying experience at Jim Falk Lexus was great for many reasons first they had the exact car that i wanted with all the features that i wanted. everyone of the staff was very friendlily and helpful from th reasons first they had the exact car that i wanted with all the features that i wanted. everyone of the staff was very friendlily and helpful from the valet that parked my car to the finance Director (Kathryn Marenzi) that helped me finish the paperwork. plus the sales man (jin cho) was welling to work with me on the price and gave me a better price then any other Lexus dealer that i went to. i would defiantly recommend Jim Falk Lexus to anyone who is looking to buy a car. More

We had a great experience buying our used Prius from Jim Falk Lexus. All of the staff we dealt with were professional and pleasant, and the facilities were clean and comfortable. Kathryn in the finance de Falk Lexus. All of the staff we dealt with were professional and pleasant, and the facilities were clean and comfortable. Kathryn in the finance department went out of her way to be friendly and helpful, providing advice beyond what was required of her and generally making a stressful experience (as any car purchase is) a fun one. Next time we are in the market, we will definitely go back and see what they have in stock. More

I am very pleased with the experience that I had at this dealership from start to finish. In particular my sales associate Jordan was friendly and extremely knowledgeable and additionally honored his origin dealership from start to finish. In particular my sales associate Jordan was friendly and extremely knowledgeable and additionally honored his original quote to me which means a lot! Jordan has followed up with me several times since I made my Lexus purchase. With this type of care and service I expect to be a loyal customer for years to come. More

This dealership was the best that I have come across. This dealership was the best that I have come across. Courtesy is very important and is much appreciated. I am also very happy with the price I w This dealership was the best that I have come across. Courtesy is very important and is much appreciated. I am also very happy with the price I was given. I am also happy that these dealers were actually willing to deal. They took their time to explain all the necessary knowledge of the car. I was even told to make another appoinment just incase I had any more questions or didnt understand everything. What a difference comparing with previous dealers .I will comeback for another car soon and of course I will highly recomend this dealer. Thank you More

This was a very easy buying experience! Blaine was most helpful and I am loving the new car. The dealership clearly caters to the luxury buyer, so service & environment there are very good. I was able to helpful and I am loving the new car. The dealership clearly caters to the luxury buyer, so service & environment there are very good. I was able to begin negotiations via the Internet & email and complete them in person. When I met with the Finance guy to sign papers he was prepared and it took very little time. This is my 4th purchase from this dealership. More

I spent countless hours on the internet searching dealer sites, AutoTrader, Cars.com and Edmunds.com for a GREAT deal on a low-miles Certified Pre-Owned LS 460. I researched Costco's buying service, Kelly B sites, AutoTrader, Cars.com and Edmunds.com for a GREAT deal on a low-miles Certified Pre-Owned LS 460. I researched Costco's buying service, Kelly Blue Book and AAA. I found my preferred color combination, with all the options and more, at Jim Falk. I assumed that their price would be higher because it is located in the heart of Beverly Hills. Much to my surprise I got a great deal, great financing rates and service was impeccable. I shopped the negotiated price with other Lexus dealers. Not only could they not match it, but they assured me that I could not get it for that price. I DID!!! Buying from Jim Falk was a very pleasant experience. Everyone was professional, knowledgeable, good listeners, warm, personable and worked well as a team. Whenever one of them had the day off, someone else filled in seamlessly. They were attentive, but not pushy. From test drive to delivery, everyone was helpful. After I purchased the car, one of my salesmen spent an hour showing me how to use the equipment on the vehicle. This car buying experience was the antithesis of the stereotypical cold, tedious, hard sell. More

We recently purchased a used vehicle from Jim Falk Lexus. Compared with other car purchases that we've made, it was a pleasure to deal with Andrew. He was genuinely friendly and honest with us. Following Compared with other car purchases that we've made, it was a pleasure to deal with Andrew. He was genuinely friendly and honest with us. Following that, we received fantastic treatment from Kathryn Marenzi. Our children were getting restless but Kathryn took the time to talk to them and ensure they were happy in the customer lounge. She is a breath of fresh air compared to many other finance professionals we've talked to! More

Kathryn was very helpful and kind to me and my family. She was professional and knowledgeable. While the sales lady was not clear when answering my questions, Kathryn was very polite and patient with me She was professional and knowledgeable. While the sales lady was not clear when answering my questions, Kathryn was very polite and patient with me as I bought my first car. She explained everything in detail and tried to fill out the paperwork ASAP. More

Mr. eric parker was extremely friendly and helpful.He made sure my vehicle was properly taken care and in a timely manner. Being able to provide a "loner" vehicle was tremendously accomedating. He went a made sure my vehicle was properly taken care and in a timely manner. Being able to provide a "loner" vehicle was tremendously accomedating. He went above and beyond my expectations. Overall great customer service. sy More