Jim Falk Lexus of Beverly Hills

Jordan was great!! Pros: You can actually trust the Jordan was great!! Pros: You can actually trust the sales dept. Cons: Don't know about the service dept. yet. My wife and I recently had the Jordan was great!! Pros: You can actually trust the sales dept. Cons: Don't know about the service dept. yet. My wife and I recently had the pleasure of leasing an HS 250h from Jim Falk Lexus. I called around and tele-shopped prices throughout all of LA. Everyone is hungry to sell a car right now and I'm confident that I got a great price.... over the phone. Then the moment of truth: will Jordan and Safi (a great manager and a man of his word) beat the lowest price in all of L.A.? By now you've guessed that they did, but the no hassle, no haggle manner in which they did it was very impressive. I can't promise your experience will be the same however, I am confident, after dealing with every Lexus dealership in LA ex-Keyes (Ilya, what happened buddy?) that there is a huge disparity in the Relative BS Factor (RBSF) between Jim Falk Lexus (specifically: Jordan, Safi and Kathryn) and the other dealerships. Kathryn in finance was great as well. She has a straight forward pitch that I appreciate. Best of many experiences I've had at a car dealership and frankly, I was expecting a nightmare because you really xxxx people off when you shop around over the phone (a livid manager at Santa Monica Lexus made this clear, like I shouldn't care about getting a good deal). Also of note: Wally at SM Lexus was great to deal with as well but I didn't want to buy from a manager that's gonna yell at a customer, on principal. Also, Jordan knows a lot about the navigation system and has helped me out many times since we bought. Instead of being annoyed he seems to enjoy helping. Full names: Jordan Simon Safi Nabi Kathryn Marenzi More

Very professional and a pleasure to work with. Salesperson thoroughly reviewed all the features of the car. blaine was very attentive to delivering a car that was "perfect", so that I it would ex Salesperson thoroughly reviewed all the features of the car. blaine was very attentive to delivering a car that was "perfect", so that I it would exceed my expectations. Everyone at the dealership was very friendly. It was a positive experience to be treated as a valued client. More

Blaine Gray was great to work with, super friendly, very helpful in answering lots of questions when he walked through all of the functions of our new Lexus. He delivered the car to our house (which was gre helpful in answering lots of questions when he walked through all of the functions of our new Lexus. He delivered the car to our house (which was great because we have a newborn) and patiently helped us understand all of the features of the navigation system. More

Was looking to buy Lexus RX 400H and search on Lexus website. Found the best price on the car that I needed at Jim Falk Lexus. I made an offer and this Internet guy named Morgan Osegueda reply and with website. Found the best price on the car that I needed at Jim Falk Lexus. I made an offer and this Internet guy named Morgan Osegueda reply and with a couple of emails exchange we close the deal. When I arrived we were treated nicely. Morgan did a great job. The finance Manager was cool as well. His name was Orod Makou. If you are looking to buy a new or CPO Lexus, I would recommend this dealer to anyone who want detail attention and good price. More

I strongly encourage anyone that is interested in purchasing a Lexus to visit and/or make your Lexus purchase at Jim Falk Lexus of Beverly Hills. This is my 2nd purchase from Jim Falk BH. My 1st pur purchasing a Lexus to visit and/or make your Lexus purchase at Jim Falk Lexus of Beverly Hills. This is my 2nd purchase from Jim Falk BH. My 1st purchase was in 2007 I was treated like royalty, which set the bar. April 2010 I made my 2nd purchase which exceeded my extremely-high expectations. + Dale Rickard (Sales Consultant) was absolutely phenomenal. Dale was very personal, Dale made sure my Lexus was equipped with all of the bell/whistles. Bianca White (Finance Manager) was a breath of fresh-air. Bianca thoroughly explained the all of the necessary paper work with me in detail. Bianca looked out for MY best interest. I left Jim Falk BH not only with a Brand New Lexus, I left, once again feeling like royalty and as if I made a positive investment. + I bypassed 2 nearby Lexus Dealerships to drive to Jim Falk. Why? in my opinion any dealership can sell you a vehicle, it is the exceptional customer care that create repeat loyal customers. + Jim Falk BH should be listed as a Partnership oppose to a dealership. Reason: You leave feeling like a Partner oppose to a 'standard-customer'. + Kevin Wuepper and the Jim Falk Senior Management Team should feel very proud to have Dale Rickard and Bianca White on the Jim Falk BH Team. + Sincerely, C. Jones More

I strongly encourage anyone that is interested in purchasing a Lexus to visit and/or make your Lexus purchase at Jim Falk Lexus of Beverly Hills. This is my 2nd purchase from Jim Falk BH. My 1st pur purchasing a Lexus to visit and/or make your Lexus purchase at Jim Falk Lexus of Beverly Hills. This is my 2nd purchase from Jim Falk BH. My 1st purchase was in 2007 I was treated like royalty, which set the bar. April 2010 I made my 2nd purchase which exceeded my extremely-high expectations. + Dale Rickard (Sales Consultant) was absolutely phenomenal. Dale was very personal, Dale made sure my Lexus was equipped with all of the bell/whistles. Bianca White (Finance Manager) was a breath of fresh-air. Bianca thoroughly explained the all of the necessary paper work with me in detail. Bianca looked out for MY best interest. I left Jim Falk BH not only with a Brand New Lexus, I left, once again feeling like royalty and as if I made a positive investment. + Any dealership can sell you a vehicle, + Kevin Wuepper and the Jim Falk Senior Management Team should feel very proud to have Dale Rickard and Bianca White on the Jim Falk BH Team. + Sincerely, C. Jones More

Eddie takes fantastic care of our two IS models. Whether we need a loaner or shuttle service, we're never inconvenienced when we need to bring our cars in. Our cars get great service and always come back to we need a loaner or shuttle service, we're never inconvenienced when we need to bring our cars in. Our cars get great service and always come back to us freshly washed. Always courteous, Eddie lets us know whenever something's wrong with the cars or parts need to be replaced, and keeps us informed about our car's status. More

True professionalism in every sense of the word. We were looking for an LX that had all of the upgrades and could not find one here in Las Vegas - the local dealership was not even interested in trying to f looking for an LX that had all of the upgrades and could not find one here in Las Vegas - the local dealership was not even interested in trying to find one for me so I did my own shopping around and found that it would soon be arriving at Jim Falk Lexus of Beverly Hills. Blaine Gray, our salesman, coordinated everything and made sure that he kept us updated with information regarding when the LX was due in and we then coordinated when we could pick it up. From the very first email and phone call, I knew that this would be a positive experience and it certainly was. When the lease is up in 3 years, we plan on returning here to get the latest and greatest at that time. Even though we had a long trip, as it is 5 hours from Las Vegas (so 10 hours round trip minimum) because of the service and experience we had we would do this 100 times over. More

Mr. Weber was incredibly welcoming and informative throughout the purchase process, listening to our needs as car buyers and working with us to get us the car we were looking for. He respected our re throughout the purchase process, listening to our needs as car buyers and working with us to get us the car we were looking for. He respected our research and our time, and was a consummate professional. We would certainly recommend him to any of our friends looking to buy a Lexus. Bianca handled the financial aspects of the deal and was thorough, fast, but explained everything she was doing and made sure all of our questions were answered. Jim Falk Lexus is a fantastic dealership and made our car buying easy and issue-free. More

I have nothing but praise for this dealership. They are professional, courteous, and knowledgeable. I visited almost every Lexus dealership in Southern California and no one else compared. Morgan was abl professional, courteous, and knowledgeable. I visited almost every Lexus dealership in Southern California and no one else compared. Morgan was able to locate the exact car I wanted at one of the best prices in the city. He took care to walk me through each and every feature of my vehicle and has followed up several times to ensure that I don't have any questions about the car - I have never had another salesperson do this and it speaks volumes about Morgan's professionalism and the quality of service you will receive at Jim Falk. Bianca, the finance manager was great as well. She explained every part of the financing process, took me through all my options and made sure I was able to save as much money as possible. It was a no-pressure deal and by far the best auto purchase transaction I've ever experienced. I would recommend this dealership over any other dealership in the city, Lexus or not. If you've never thought of giving Lexus a try, check in with Jim Falk of Beverly Hills. You won't regret it. More