Jim Falk Lexus of Beverly Hills

The dealership went beyond my expectations on both value and customer service. Peter Rangar is a true asset to the establishment and I never felt pressured or uncomfortable. The selection of vehicles wa and customer service. Peter Rangar is a true asset to the establishment and I never felt pressured or uncomfortable. The selection of vehicles was excellent and please notice the pricing is done very aggressively and the condition of the vehicles were better than other places I looked. I even looked at Newport Beach Lexus. Ask for Peter, he will take good care of you. More

I was looking for Lexus Dealer. Especially in This Christmas season , discount was good opportunity. The reputation of Jim Falk Lexus was good too. I met this salesman , Jin Cho. Fisrt of all, He coul Christmas season , discount was good opportunity. The reputation of Jim Falk Lexus was good too. I met this salesman , Jin Cho. Fisrt of all, He could speak Korean very well. I was comfortable about that. In the process of Deal , It was not easy for me. But I made a choice, and I got new 2010 Lexus RX350 now. 4*4 Full options! I'm so happy about this christmas present. and really Thank God and Jin Falk Lexus. Happy Christmas! More

My usual experiences with car salesmen are negative, to say the least. It was different with Jin. He was polite, helpful and most of all, did not pressure me in any way. Even after the purchase, he is al say the least. It was different with Jin. He was polite, helpful and most of all, did not pressure me in any way. Even after the purchase, he is always available to answer any questions or to make suggestions. I would not hesitate to recommend Jin to my friends. In fact I already have. More

This sales representative found the car and the deal that that I was looking for and made the whole process effortless for me in a very timely manner which far exceeded my expectations. I would definitely r that I was looking for and made the whole process effortless for me in a very timely manner which far exceeded my expectations. I would definitely recommend him and this dealership to friends and colleagues. More

I went to the Jim Falk Lexus of Beverly Hills dealership after having a great interaction with "Peter Rangar" over some e-mails on a Lexus RX I was interested in. The dealership has a great website for see after having a great interaction with "Peter Rangar" over some e-mails on a Lexus RX I was interested in. The dealership has a great website for seeing their inventory. Then when you e-mail a question, you receive an answer very quickly. Peter was amazing both over e-mail and in person. There was no pressure on buying the car. He knew what I wanted for a car/what I wanted to spend. Only being a little off of what the dealership wanted, he made it happen. The other great part, it was completed within just 3 short hours. This was a GREAT car buying experience! More

I thought I was happy when I bought my RX400h (April 2010) with Blaine. It was after hours, he showed us the car, & though it had a rear camera, he backed my future car into a parked car. (Annoying) 2010) with Blaine. It was after hours, he showed us the car, & though it had a rear camera, he backed my future car into a parked car. (Annoying) He also sold me on getting xzilon. They told me I'd get a call within a week to schedule it. A month went by & I had to call them. I had several problems with things they promised, versus what they delivered until I had to point out that THEY promised this & that. I never got the xzilon, I also never got the refund. Been asking since May via phone, in person, or email. Recently in Oct, Morgan called me back since Blaine is no longer there & I was told Orod was the only one who could help since he was the finance manager who worked on my account. Oct 19, got an email saying he'll look into it. Today's Nov 19 & I've heard NOTHING from them. I've never dealt with such unprofessional people before. Though they have a good reputation, don't be fooled. Be careful before you cut a check & make sure they come through with everything they promise or you'll be screwed like I was. Complete waste of time. Also, I never write reviews, but they will ask you time & time again to give them GREAT RATINGS, but I'm not a liar. They asked for it, I'm telling it how it happened. (**EDIT: If you buy from them & end up having problems, you should DEFINITELY get the Customer Service Manager Regina involved. Sofar, she's proven to be more interested in helping to solve this mess than anyone else.) More

Jordan was a professional and courteous sales professional. I would definitely purchase another car from him.. I originally visited the dealer to evaluate the car and take a test drive. Jordan fo professional. I would definitely purchase another car from him.. I originally visited the dealer to evaluate the car and take a test drive. Jordan followed up with me to ask if there were any other questions I may have had...... I was happy he followed up and earned my trust to complete the sale.. More

As reliable and friendly a dealership you could find anywhere. Michelle Liddi, Client Rep and Bianca White, Finance Manager were very helpful. Lexus is a great brand and Jim Falk Lexus a great represen anywhere. Michelle Liddi, Client Rep and Bianca White, Finance Manager were very helpful. Lexus is a great brand and Jim Falk Lexus a great representative of the brand. With personnel like Michelle and Bianca, one couldn't do any better. More

From the moment I stepped into the Jim Falk Lexus of Beverly Hills showroom to the very last handshake. I felt excited, welcomed, informed and completely satisfied. Andrew was great! He took his time e Beverly Hills showroom to the very last handshake. I felt excited, welcomed, informed and completely satisfied. Andrew was great! He took his time explaining every detail my Lexus IS 250 has to offer. He was helpful, patient, informative, and efficient. He made my Lexus buying experience a COMPLETE PLEASURE. Bianca in the finance department was helpful, sincere, and efficient. She made me feel like family. Her smile and positive helpful attitude made this a wonderful, quick and smooth buying experience. They had me in my beautiful Lexus IS 250 and on the road in less time then I could have ever imagined. The most important part is ... I feel good about my purchase. I am a COMPLETELY SATISFIED Lexus customer for life. Thank You Jim Falk for employing such wonderful, helpful, friendly staff. Sincerely, Cecelia Roman More

This was by far the most amazing car purchase I've ever made. Every aspect from sale to product introduction to paperwork was painless and friendly. I couldn't ask for a better experience at a dealer. I made. Every aspect from sale to product introduction to paperwork was painless and friendly. I couldn't ask for a better experience at a dealer. I would recommend Jim Falk Lexus to anyone who wants a beautiful car and a seamless buying experience. More