Jim Falk Lexus of Beverly Hills

Arthur has been my service rep since I started buying Lexus in 2007. He has always been very honest with diagnosis and pricing of the service. He respects your time and money. My job entails me driving a Lexus in 2007. He has always been very honest with diagnosis and pricing of the service. He respects your time and money. My job entails me driving around a lot from appt to appt. No matter how small the service was he's always been able to provide transportation so my work day is not interrupted. He is one of the top reasons I decided to continue leasing with Lexus. Many times people will say dealer service centers rip you off but Arthur does the best he can with pricing. I even shopped around on a part and he was able to get it about the same. So I might as well go with Arthur because every time I take my car in I get a complimentary car wash to! so really I feel like I'm paying less for the part! I also know that he will make sure everything is done correctly. More

Great customer service and very professional. I really appreciated the professionalism and quick service. I also appreciated the loaner vehicle provided while my car was in the shop. The details on the bi appreciated the professionalism and quick service. I also appreciated the loaner vehicle provided while my car was in the shop. The details on the billing summary also explained everting that was involved with the service provided. Thanks Arthur! More

Working with Arthur was great. He genuinely cared about my experience. I was also happy that the loaner car was readily available. Everything that Jim Falk and Arthur could do for me was done, which is all my experience. I was also happy that the loaner car was readily available. Everything that Jim Falk and Arthur could do for me was done, which is all that you can ask for. Thank you very much for being local! More

From the first phone call to the moment you drive your finished car out of the driveway, dealing with Lexus of BH and particularly with Arthur Rostomyan is the best car servicing experience possible. He i finished car out of the driveway, dealing with Lexus of BH and particularly with Arthur Rostomyan is the best car servicing experience possible. He is very accommodating, always quick to respond, and explains everything in a clear and concise manner... can't get any better...simply the best :) More

Use Jim Falk for my Lexus service. Eddie is my service rep and he is the best. ALways feel like he treats me fairly and keeps me informed about my repairs. Only have one complaint is that it takes too lon rep and he is the best. ALways feel like he treats me fairly and keeps me informed about my repairs. Only have one complaint is that it takes too long get your car when you come to pick it up. Took about 10 minutes on my last visit. More

I was in the process of purchasing a 2010 HS250 and wanted to just take a test drive at a local dealership since I was shopping for the best deal online. I walked in and was greeted by this wonderful wanted to just take a test drive at a local dealership since I was shopping for the best deal online. I walked in and was greeted by this wonderful lady. She was very helpful and showed me the model on the showroom floor. After I sat in the vehicle to check the legroom (Im 6'0), she said that was the last one and did I want to test drive this one ? I said yes and arranged to come back within an hour after getting some lunch to try it out. I returned and the car was ready for me in the garage area. After a brief drive I was completely sold. Tana explained all the bells and whistles to me as we drove down Olympic Blvd and came back up Wilshire. Nevertheless, I ended up purchasing that same vehicle that evening. Tana is a great asset to Jim Falk Lexus and everyone including the lady in finance, made this purchase a pleasant one. I cant wait to come back for my next vehicle. Even though it is located in Beverly Hills, the caliber of service was more than I had expected without the fluff. I would recommend any and everyone to look to Jim Falk Lexus for their next vehicle. More

I purchased a 2008 400h at the end of December, 2010. I could not be happier with the purchase of this car and the customer service I received at the dealership. I drove to Jim Falk Lexus of Beverly Hills could not be happier with the purchase of this car and the customer service I received at the dealership. I drove to Jim Falk Lexus of Beverly Hills from San Diego, CA to pick up my car which was over 2 hours drive each way. I made the right decision when I chose this dealership. I am a business person and did appreciate the no nonsense approach to buying a car. The price of the car was a good value with the low miles and Alex had it ready for me to test drive when I arrived. I am glad that Alex spent extra time with me to patiently explain all the "bells and whistles" the car had. He even put the earphones on and tested out my dvd player to make sure it was okay. Alex programmed my bluetooth for my cell phone so I didn't have to. This extra service is worth the drive! An extra thank you too needs to be extended to Orod Makou the Fianance Manager who was friendly and helpful when explaining the options I had when financing and the transaction was so quick, I was surprised. Orod took the stress out of the business side of the "deal" and was very easy and nice to deal with. Jack and the service senter was helpful and the service areas were very clean and efficiently run. Thank you all for your great service. I will recommend your company (and the above people I mentioned) to everyone I know. More

This is a very friendly dealership. Do not get intimidated because it is in Beverly Hills. The pricing is very fair and negotiable. My salesman Jin Cho was very friendly and went out of his way to intimidated because it is in Beverly Hills. The pricing is very fair and negotiable. My salesman Jin Cho was very friendly and went out of his way to get me the best deal possible. When my lease is up there wont be any other dealership that I would deal with. More

What a wonderful experience. All three employees handled my girlfriend and I perfectly. Alex couldn't be more helpful. Kip gave me great options and Safi made it very relaxing and non stressful. The paperwo my girlfriend and I perfectly. Alex couldn't be more helpful. Kip gave me great options and Safi made it very relaxing and non stressful. The paperwork was easy and both cars were ready when we arrived. More

jin was very kind and patient with us throughout the course of this deal, and we really appreciate all the time he took with us until we finally agreed and found the right car at the right price to make course of this deal, and we really appreciate all the time he took with us until we finally agreed and found the right car at the right price to make this happen. we will refer associates to him asap More