Jim Falk Lexus of Beverly Hills

Arthur Rostomyan is very engaging and responsive to any and all questions or concerns about the service being performed on my Lexus. Every visit for scheduled or unscheduled service is handled very quickly and all questions or concerns about the service being performed on my Lexus. Every visit for scheduled or unscheduled service is handled very quickly and professionally. I would recommend Arthur Rostomyan to others without reservation More

Mike is a great and easy person to work and very satisfied with overall work.I have had great experience with the service and would always do my car service in Jim Falk Lexus. I will recommend all m satisfied with overall work.I have had great experience with the service and would always do my car service in Jim Falk Lexus. I will recommend all my friends to have there car serviced at jim falk lexus. More

Mr. Mike Kasabian was by far, the most courteous, helpful and knowledgeable employee I have ever interacted with from Lexus (or any other company for that matter). He is the perfect example of giving awesome and knowledgeable employee I have ever interacted with from Lexus (or any other company for that matter). He is the perfect example of giving awesome service and really making the customer feel special, taken care of, and assured that their satisfaction and safety is Lexus' top priority. When I made the appointment to bring my car in, Mr. Kasabian greeted me as I pulled into the driveway, opened my door with a smile and great attitude, got my car right in to be serviced and got everything taken care of within minutes. He is very personable, asked questions about my vehicle and I felt that he genuinely cared about my safety and happiness. Mr. Kasabian is a model employee and I would be very pleased to see him recognized and rewarded for his hard work. Because of the phenomenal experience I had at Jim Falk Lexus, I will certainly send my family and friends to see Mr. Kasabian so they can have the same fabulous experience that I did. More

I always enjoy taking my car into Jim Falks Lexus. They're very kind and always welcoming when I take my car in. Arthur in Service Dept. always helps me out and he is my go-to guy when it comes to my They're very kind and always welcoming when I take my car in. Arthur in Service Dept. always helps me out and he is my go-to guy when it comes to my car. I tell my fellow Lexus friends to go to Jim Falks for service or other needs. More

Mike is always very courteous and pleasant. When I bring in my car in for service at this dealership, he explains in detail what service needs to be performed. Then He follows up with phone calls and in in my car in for service at this dealership, he explains in detail what service needs to be performed. Then He follows up with phone calls and informs me of the status of the work and the car is always ready on a promised date/time. More

I love going to beverly hill lexus. They have always taken great care of my needs, from the time i purchased the car there, and they make sure i am with transportation to continue dealing with the hecti taken great care of my needs, from the time i purchased the car there, and they make sure i am with transportation to continue dealing with the hectic schedule that i have. I especially enjoy dealing with my service rep Mike Kasabyon, even though all the reps are wonderful but he is the best.I will always continue to do business with beverly hill lexus. More

My wife and I have used Eddy Chavarria of Jim Falk Lexus for years and have been extremely pleased with him. He is always prepared and helpful; in sum, he gives excellent service. I have dealt with Jim Falk for years and have been extremely pleased with him. He is always prepared and helpful; in sum, he gives excellent service. I have dealt with Jim Falk Lexus for 19 years and have been very satisfied with the quality of Lexus automobiles. The disclosure of the numerous recalls by Toyota of their automobiles raised serious questions in my mind, but the issues seem to have been resolved by the DOT investigation. More

It is not just the convenience factor that makes Jim Falk Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. It is the personalized service. I feel that they try their best to see the problem/service is remedied as soon as they can, they call me with updates, they hand the car back to me sparkly clean and fixed. Lawrence Beerman is a great rep. In his previous life he was a dog breeder and trainer, and not only do I get a better running car, but good tips on a better trained dog! All the guys there are great but I have a soft spot for Lawrence. See him if your Lexus breaks down, or your dog misbehaves! More

We purchased our 2005 LS 430 over the internet, they had the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have h the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have had Arthur from the beginning and he is a very knowledgeable and professional service rep. He is always courteous and attends to all of our needs fairly. he is the best service rep we have ever had; and we have owned a lot of new cars. If you can get Arthur to service your car, you will indeed be very fortunate. More

I had been looking on the internet for about a month or so for a used late model RX 350 checking every day. I looked at quite a few online and a couple at local dealerships. My wife and I saw exactly what so for a used late model RX 350 checking every day. I looked at quite a few online and a couple at local dealerships. My wife and I saw exactly what we were looking for on Saturday morning. I contacted Jim Falk internet internet sales and spoke to a young man named Morgan. He put a hold on the car we were wanting to see because we were driving from Oceanside to Beverly Hills - (about 120 miles or so). He could not have been more helpful. He has a great attitude and we bought the car. My wife and I are quite pleased with our purchase and would highly recommend this dealership to anyone who wants a great deal, a great attitude and a very pleasent experience. Don't think twice about doing business w/ these folks - They make car buying easy. Thanks Again, Jack & Virginia W. Oceanside, Ca More