Jim Falk Lexus of Beverly Hills

The best dealership, the best service ! My friend The best dealership, the best service ! My friend recommended this dealership to me and its manager . Mark Stratton helped us to select a vehicle f The best dealership, the best service ! My friend recommended this dealership to me and its manager . Mark Stratton helped us to select a vehicle for our family memeber. He is a true professional, knows the product very well. I will come back to this dealership again in the future and will highly recomend it to all my friends. Thank you , Safi and Mark ! Genia and Gennady Gorin More

Juan is always respectful of my time and very professional. The service I receive from Juan and this dealership is always superb. They have never done any work without my authorization and keep professional. The service I receive from Juan and this dealership is always superb. They have never done any work without my authorization and keep me informed about the work that is needed. I have been to other dealers for service of my car and Jim Faulk Lexus does the best job. More

The Internet Sales Director was excellent through out the entire process, providing timely service and a wonderful deal. He continued to scout out the exact vehicle we desired and completed the signing in sh entire process, providing timely service and a wonderful deal. He continued to scout out the exact vehicle we desired and completed the signing in short order. I'm very happy with their performace and the vehicle. More

We are very happy with our new Lexus and know that Nidal is there to answer any questions or concerns about our car. He was professional and knowledgeable and a pleasure to work with. I would definitely r is there to answer any questions or concerns about our car. He was professional and knowledgeable and a pleasure to work with. I would definitely recommend Nidal to my friends and family. This is our 4th Lexus from Jim Falk and we look forward to getting our 5th in 3 years! Thanks. More

Working with Jim Falk Lexus of Beverly Hills was really wonderful. After spending more than 4 hours looking for the used Lexus GS 350 around Orange County (approximately 4 dealers), we decided to look for wonderful. After spending more than 4 hours looking for the used Lexus GS 350 around Orange County (approximately 4 dealers), we decided to look for Jim Falk Lexus as our last dealer for the day. We came to the showroom quite late, around 8.00 PM, and we were welcomed by James Shin. James gave us a quick tour of Jim Falk garage using the wonderful Lexus LS while looking for the remaining Lexus GS 350. After found the Lexus GS 350 that I want, we decide to buy it. The price itself was very low compare to other dealer and having the low mileage for 2007 GS was a great benefit to us. The negotiation went very well and the payment procedure was very easy. Last word, it is really a wonderful experience working with James Shin and Jim Falk and looking for the next opportunities (getting Lexus LS 460 maybe). More

I walked in to Jim Falk Lexus looking to purchase a certified pre owned IS250. Immediately I was approached by Mark who was more than willing to answer all my questions and even take me for a test dri certified pre owned IS250. Immediately I was approached by Mark who was more than willing to answer all my questions and even take me for a test drive. The first day I visited I ended up not purchasing the vehicle because I wanted to shop around further. No high pressure sales tactics, assertive but not aggressive. Mark was clear and to the point. Upon looking at other Lexus' and even BMW I did not find a nicer car or was not treated near as nice as I was by Mark and the team at Jim Falk Lexus. Purchasing the car was a breeze from test drive to financing. Even the follow up was complete satisfaction. Mark made sure to make sure I was completely happy with my purchase. Everyone from sales, financing to service was incredible. Highly recommended dealership and salesmen. Even months later I am still ecstatic with my purchase. More

It has been a while since we bought a car and we were pleased to find we can have an elegant buying experience. Elegant is to describe the sales people all dressed in suits and ties (this may of what it pleased to find we can have an elegant buying experience. Elegant is to describe the sales people all dressed in suits and ties (this may of what it was like in the 1950's or 60's and in the personality of the sales staff and the environment (the most beautiful garage one will ever see). However, all this being said, the price was very competitive from the start so there was no need to haggle (price was cheaper than at CarMax). Finally, we were pleased to find we were able to purchase a Lexus extended plan for our low price domestic vehicle. More

I have leased 4 cars from Jim Falk Lexus of Beverly Hills and I keep going back because from the showroom to the service dept I have always been happy with the dealership. Purchasing and maintaining all of t and I keep going back because from the showroom to the service dept I have always been happy with the dealership. Purchasing and maintaining all of the vehicles we have bought at Jim Falk Lexus of Beverly Hills is easy, convenient, and quite frankly a pleasure. More

We dropped off my mom's car at the 150 Robertson location and received great, professional customer service from Richard. He was thorough, helpful, responsive and made sure we had a loaner ready to go. He and received great, professional customer service from Richard. He was thorough, helpful, responsive and made sure we had a loaner ready to go. He was quick, efficient, and kept me informed about the progress throughout the two days. It was one of the better experiences we've had with auto service. More

Lawrence who works in service dept at Jim Falk Lexus on Robertson Blvd. was a pleasure to work with. He took our car on time and was very thorough with his assessment of our automobile's needs. We have bou Robertson Blvd. was a pleasure to work with. He took our car on time and was very thorough with his assessment of our automobile's needs. We have bought 3 cars at this dealership and the service has always been terrifice. More