Jim Falk Lexus of Beverly Hills

Robert Silva, as Sales Manager, was very cooperative in arriving at a fair price for my new lease on a RX 350. This was I belkieve the 4th 3 year lease I have had with Jim Falk. He also was able to find th arriving at a fair price for my new lease on a RX 350. This was I belkieve the 4th 3 year lease I have had with Jim Falk. He also was able to find the color and interior that I requested. Nidal Hakkelah, who was resposible for giving us all the necessary info on the new car, was very thoro and able to answer all our questions, and demonstrate all the new features on the car, including programming the Blue-tooth phone. More

Alex returned my call promptly and set up the appointment for the time I asked. We experienced excellent service, professional interaction, and an beautifully cleaned car. We were impressed with both Alex an for the time I asked. We experienced excellent service, professional interaction, and an beautifully cleaned car. We were impressed with both Alex and the Finance Director. More

i am very happy with this business. He clearly explained the everything that i should know and he is also very helpful. There is not anything that make me fell uncomfortable . Thanks for everything the everything that i should know and he is also very helpful. There is not anything that make me fell uncomfortable . Thanks for everything More

This was my second car from Jim Falk Lexus. We had such a great experience the first time, I decided to come back. Everyone there is very helpful, courteous and friendly. It seems they always have quality us great experience the first time, I decided to come back. Everyone there is very helpful, courteous and friendly. It seems they always have quality used cars and are willing to work within my budget if possible. Alex was very helpful in coming to a compromise for the price of the '09 RX350 we purchased. Financing went about as smooth as it possibly could. I usually dread that part of the purchase but it was a very calm, organized and smooth process. I walked out smiling. We will definitely continue to be a loyal customer of Jim Falk Lexus. More

I called in for the ct200h and Alex answered the phone, when i finally met him in person he was very helpful and friendly. He also communicated very well and was able to take my calls even when he was not when i finally met him in person he was very helpful and friendly. He also communicated very well and was able to take my calls even when he was not working in the office, and took care of my concerns in a timely fashion. Over all it was a great buying experience. More

Alex (and everyone else) treated us well! We are very happy with the car. Alex (and everyone else) treated us well! We are very happy with the car. happy with the car. Alex (and everyone else) treated us well! We are very happy with the car. More

I was very happy with our salesperson.His attitude and helpfulness was excellent.He showed us the cars we wanted and listened to what we wanted.Bianca the finance lady was polite and curteous and very hel helpfulness was excellent.He showed us the cars we wanted and listened to what we wanted.Bianca the finance lady was polite and curteous and very helpful to.My wife and I had been dealing with bakersfield lexus for two weeks with a terrible salesperson.We even traveled to fresno and they couldnt meet your prices.So truly thank you for the service that you have provided for me.Patrick and Jackie Bohon More

I went in to buy a certified vehicle today and I am very pleased with my purchase. Bottom line, I got a good price with excellent customer service. After extensive research online, I found that Jim Falk L pleased with my purchase. Bottom line, I got a good price with excellent customer service. After extensive research online, I found that Jim Falk Lexus offered the lowest certified used cars (by a few thousand $$$ in some cases). I was helped by Larry Cox who was very professional and friendly. He was very knowledgeable with the cars and made me feel at ease during the whole experience. My assumption that this dealership being in Beverly Hills would be "pricier" or "less friendly" turned out to be false. I would highly recommend this dealership for anyone looking to buy or lease, especially for purchasing certified used cars given the lower average prices. Thanks so much Larry, I will definitely look to your and Jim Falk Lexus in the future and recommend you to my friends and family. More

Friendly staff, Fast service, was given a tour of dealership and services departments with details, vehicle purchased was in immaculate condition, vehicle technology features were explain and shown h dealership and services departments with details, vehicle purchased was in immaculate condition, vehicle technology features were explain and shown how they functioned, was explained on what came with Lexus certified pre-owned vehicles as far as warrenty and etc... More

Jim Falk Lexus has exceptional customer service. I felt comfortable and at ease with all their staff, including the maintenance personnel. The leasing process was smooth and it was evident that Nidal had comfortable and at ease with all their staff, including the maintenance personnel. The leasing process was smooth and it was evident that Nidal had my best interests in mind throughout. As my sales rep, contact with him was simple and made any transactions and communications with the dealership easy. Great performance overall. More