Jim Falk Lexus of Beverly Hills

I was very pleased with my overall experience at Jim Falk Lexus of Beverly Hills. The facilities were clean and the cars looked like they were maintained very well. Our salesperson, Alex was very persona Lexus of Beverly Hills. The facilities were clean and the cars looked like they were maintained very well. Our salesperson, Alex was very personable and well-spoken. He answered all questions about the vehicle seamlessly. Our only criticism would be that there was supposed to be a valet service but there was no valet worker present upon arrival. There was ample street parking so the lack of valet did not detract from the overall experience. More

Jordan Simon was so great to work with, he took his time, explained everything and was so nice. I would definitely recommend him to anyone who is interested in leasing a Lexus. explained everything and was so nice. I would definitely recommend him to anyone who is interested in leasing a Lexus. More

I visited Jim Falk Lexus Sept 30,2011 and as I walked in I met Elie Shafiee with great smile and personality. As she found out that I am repeated customer, she explained to me Lexus Customer Loyalty Special I met Elie Shafiee with great smile and personality. As she found out that I am repeated customer, she explained to me Lexus Customer Loyalty Specials they offered and she showed me few cars and explained diffrents options in each car and she explained what is best for my needs. After choosing right model and color, the whole paper work took less than one hour and hassle free. I am very happy with Elie work and experience and I will refer more customers to her. More

The service was great and painless. As soon as we got in the dealership, Ellie was ready to greet us and offered some refreshments. She had the paper work ready for us and she gave us the best deal! She g the dealership, Ellie was ready to greet us and offered some refreshments. She had the paper work ready for us and she gave us the best deal! She gave us the tour of the car we wanted and explained all the features it had to offer. Fritz, the finance manager was also great and very efficient. Everything about the car and the services was explained to us. More

We were very pleased with the professional way we were treated at your dealership and would highly recommend you to our friends. Rod and Kathy Holtan treated at your dealership and would highly recommend you to our friends. Rod and Kathy Holtan More

Our salesman Nidal was very friendly and helpful. He helped settle 3 problems we experienced with the SUV. The rear tail light was cracked and he arranged for it to be replace it. We were missing 2 ke helped settle 3 problems we experienced with the SUV. The rear tail light was cracked and he arranged for it to be replace it. We were missing 2 keys and he found them. Lastly, we experienced the SUV was pulling to the left and he is having the alinement and tires checked. More

It has been great being serviced by Nidal. Very informative and friendly. Would recommend anyone to buy their cars with him or the Lexus at Beverly Hills. informative and friendly. Would recommend anyone to buy their cars with him or the Lexus at Beverly Hills. More

Very friendly and professional. I greatly appreciate Alex's courteous manners and patience. During the bargaining process, he was still respectful to my friend and me. Alex's courteous manners and patience. During the bargaining process, he was still respectful to my friend and me. More

I was lucky to find my salesperson Alex, who was very helpful and even drove the new car to my house. My car was totalled and I was able to successfully shop online and by phone. helpful and even drove the new car to my house. My car was totalled and I was able to successfully shop online and by phone. More

I was calling around to different dealerships to try and find the car I wanted. When I called Jim Falk Alex was the first person who answered. Even though Jim Falk did not have the exact car I wanted, Alex find the car I wanted. When I called Jim Falk Alex was the first person who answered. Even though Jim Falk did not have the exact car I wanted, Alex, was so courteous and helpful that when I decided to go to the dealership and take a look at what they had. He made the process as painless as it could possibly be. He was a sheer pleasure to work with and I would highly recommend the dealership and Alex. More