Jim Falk Lexus of Beverly Hills

Very friendly and helpful sales person. She was not pushy and got a me a great deal and the transaction was quick and easy! very satisfied!! and got a me a great deal and the transaction was quick and easy! very satisfied!! More

awesome service.no pressure and will work on what you can afford to pay.very friendly service from the people there.finance department will help you decide on what kind of terms and warranty should you get afford to pay.very friendly service from the people there.finance department will help you decide on what kind of terms and warranty should you get More

Yesterday, Dec. 1, 2011, I had the pleasure of meeting both Saffi and Jordan who were both extremely helpful and knowledgable, enabling me to make the right decision in my leasing a new 2012 RX350. They b both Saffi and Jordan who were both extremely helpful and knowledgable, enabling me to make the right decision in my leasing a new 2012 RX350. They both had a tremendous amount of patience and always positive and well-mannered, making the process actually quite enjoyable. I would highly recommend buying a car at this location, to anyone who asked. I can't wait to drive my new car. Thank you to everyone at Lexus, especially Saffi and Jordan who were extremely helpful. More

Just got my second car at this dealership...it was, again, a great experience. Can't wait to go back in 3 years for my next Lexus! again, a great experience. Can't wait to go back in 3 years for my next Lexus! More

I would like to show my appreciation for this great sales woman Eli Shafiee,by writting here, she was the best sales person i ever dealt in my life, i mean it.patient,honest,understanding, polite very calm woman Eli Shafiee,by writting here, she was the best sales person i ever dealt in my life, i mean it.patient,honest,understanding, polite very calm and yet worked hard on my deal we felt so comfortable at her office as if we were at home, she sure does know how to show respect and care to her customers, I ll be frankly honest with you all, if you are tired of the run rounds through all this other dealers in LA and just would like to get the deal with out any hassles go to her or just request her by appointment (that's how my son did it)i would defiantly give her referrals. my New ride is fabulous thanks to jim falk lexus More

I like my new car and buying experience. I visited pretty late at night and the sales person stayed through the completion and I was able to drive the new car home the same night. Thank you. late at night and the sales person stayed through the completion and I was able to drive the new car home the same night. Thank you. More

The process was very smooth and with no "sudden surprises" which we have come across at the last car purchase. The car was in excellent condition. surprises" which we have come across at the last car purchase. The car was in excellent condition. More

I called Jim Falk Lexus as another dealership couldn't find the exact car I wanted. Not only did Jim Falk have my CT200 in stock, they beat the price I was quoted by other dealership. Once I arrived at find the exact car I wanted. Not only did Jim Falk have my CT200 in stock, they beat the price I was quoted by other dealership. Once I arrived at Jim Falk, Doug, the sales specialist, answered every question without hesitation and made the entire deal making process a breeze. The financing paperwork was painless thanks to Fritz. I was done with everything in an hour. Picking up the car was just as quick and easy. Doug called the next day to check in and even wished me a good vacation, having remembered I was going away. All in all, I felt I was surrounded by real pros who care about what they're doing. I didn't feel pressured in the least. It was the perfect car buying experience. Thanks Jim Falk Lexus. Sincerely, Matt Flanders More

This dealership is the reason why we keep coming back. A wonderful, patient staff, and understanding too. Elie is not trying to 'make the sale' but rather to make the customer comfortable and satisfied with wonderful, patient staff, and understanding too. Elie is not trying to 'make the sale' but rather to make the customer comfortable and satisfied with their choices. Safi, her manager is incredibly friendly, patient, and personable too. He worked with us over a few month period until we got it right. Elie has made herself available to me as well beyond the sale for any future needs we may have, which is more than we can ask for. Go get a new lexus now! :) More

My experience with this dealership and our salesperson, Ellie Shafiee was fantastic. Leasing a car is almost as bad as going to the dentist for me (!). This was the first time that it was an actual pleas Ellie Shafiee was fantastic. Leasing a car is almost as bad as going to the dentist for me (!). This was the first time that it was an actual pleasure to buy a car. I got a fantastic deal (I had done my homework before) and they were very accomodating with their terms and what I wanted. Thumbs up to both the dealership and to Ellie for being such a sweet and helpful salesperson. More