Jim Falk Lexus of Beverly Hills

Doug was very friendly, he answered all of our questions and was very helpfull. We did not feel rushed to look at the car when we got there, and he was very nice and helpfull when we called to make an appt. and was very helpfull. We did not feel rushed to look at the car when we got there, and he was very nice and helpfull when we called to make an appt. with him to see the car. The dealership was clean and the customer lounge was great. Bianca, the finance lady was also very friendly. It was a very pleasant car buying experience. We will recomend this dealership and we will come back again ourselves. More

Nidal provided stellar customer service. He was informative and helpful. We came in looking for a specific car. He allowed us to thoroughly examine it and answered all of our questions. I would def informative and helpful. We came in looking for a specific car. He allowed us to thoroughly examine it and answered all of our questions. I would definitely recommend him as well as Jim Falk Lexus to anyone. More

Alex was very helpful from the moment we walked into the dealership. We told him what we were looking for and he brought us to the lot to show what cars were available of the make I was interested in. I was dealership. We told him what we were looking for and he brought us to the lot to show what cars were available of the make I was interested in. I was so happy to find not only the car I wanted but with all of the option I was looking for as well. In fact, Alex told me about some options I didn't even knew the car had, which were great. He was able to satisfy our wants and needs of trading in my car in order to get this new car that I wanted. This is my first time driving a Lexus and I look forward to continuing to be a satisied customer. More

WHAT A SENSATIONAL BUYING EXPERIENCE. AFTER LEARNING THAT OUR CAR HAD BEEN REPAINTED & THUS WE WOULD RECEIVE LESS THAN WE HAD EXPECTED, NORMALLY I WOULD HAVE WALKED AWAY. HOWEVER AFTER DISCUSSION OF THE CAR, OUR CAR HAD BEEN REPAINTED & THUS WE WOULD RECEIVE LESS THAN WE HAD EXPECTED, NORMALLY I WOULD HAVE WALKED AWAY. HOWEVER AFTER DISCUSSION OF THE CAR, WARRANTY, & SERVICE, BY ALEX, I REALIZED WHAT A SENSATIONAL CAR & SERVICE I WAS BUYING & THAT IT WAS WORTH EVERY CENT & MORE. THIS IS MY 6TH LEXUS & I DOUBT I'LL EVER BE WITHOUT AGAIN. ADDITIONALLY I WILL PROBABLY TRADE THIS CAR IN 3 YEARS & I WILL CALL UPON ALEX AGAIN. HE WAS SO PATIENT, PLEASANT & INFORMATIVE. BUYING A CAR ESPECIALLY FROM A DEALER, IS USUALLY A NEGATIVE EXPERIENCE, BUT THIS TIME I FELT LIKE INVITING EVERYONE TO DINNER ( AT THE GREAT INDIAN PLACE ON DOHENY). I'VE ALREADY GOTTEN SEVERAL COMMENTS ON MY "NEW" CAR, WHEN THEY LEARN ITS 5 YEARS OLD THEY WANT TO KNOW WHERE I BOUGHT IT. I'M GOING TO RETIRE ON ALL MY "FINDER FEES"!!! More

Nidal tried to help us even though he was busy with Nidal tried to help us even though he was busy with another client, and he did a good job of keeping us both happy. He was pretty thorough and ac Nidal tried to help us even though he was busy with another client, and he did a good job of keeping us both happy. He was pretty thorough and accommodating. He even talked to us from home on a vacation day, which was beyond the call of duty. More

Alex had a great attitude, he was very polite and professional. Alex answered all questions and was attentive. He made the whole experience quite smooth. I already gave his contact information to a professional. Alex answered all questions and was attentive. He made the whole experience quite smooth. I already gave his contact information to a few of my friends. More

I was looking for a new 2012 or recent 2010-2011 SUV and had done a lot of research and talked with three other dealers. Jim Falk Lexus in Beverly Hills was by far the most professional. I was very impres had done a lot of research and talked with three other dealers. Jim Falk Lexus in Beverly Hills was by far the most professional. I was very impressed with Elie Shafiee who took my call the first day and followed through on everything I asked. She listened and I would highly recommend her to anyone. In a month we had just the SUV I was looking for with low mileage and the right price. My research showed that Jim Falk Lexus typically had lower mileage on pre-owned and and their prices were better than other dealers with the same SUV. They are head and shoulders above other dealers in the area of professionalism. I love my Lexus RX 350! Thank you Elie! More

This is the fifth car I have leased from Lexus. Mr. Manzari respected that and was very helpful in all aspects of successfully leasing my new car. I had only previously dealt with Jim Falk Lexus for s Manzari respected that and was very helpful in all aspects of successfully leasing my new car. I had only previously dealt with Jim Falk Lexus for service and was very impressed with the staff. I had previously dealt with another Lexus dealer in the valley and after an in person meeting and a follow up phone call I chose to go with Jim Falk Lexus. Mr. Manzari's professionalism made me glad I did. More

Alex was so helpful and friendly. He tried to get me the best deal for my new CT200h. I was extremely satisfied with his service. best deal for my new CT200h. I was extremely satisfied with his service. More

We were extremely pleased with the service provided by Nidal. He went out of his way to accomodate my busy schedule, including delivering my new vehicle to my home and having me sign the papers there ins Nidal. He went out of his way to accomodate my busy schedule, including delivering my new vehicle to my home and having me sign the papers there instead of me having to visit the dealership. In every conversation and interaction, Nidal has been a true professional and answered all of our questions thoroughly. I'd highly recommend my friends and family to do business with him! More