Jim Falk Lexus of Beverly Hills

I am an elderly woman who does not know very much about the mechanics of a car, or the procedure to be followed when buying one. During the process involved in the purchase of my new car I found Douglas S the mechanics of a car, or the procedure to be followed when buying one. During the process involved in the purchase of my new car I found Douglas Sanchez-Mezen to be very patient and clear in responding to my questions and concerns. He made what could have been a very anxiety-producing experience into a pleasant and satisfying one. More

I found Elie very helpful and dedicated. she made sure I was happy with the deal. She is very knowledgeable in her work, and explained everything into details for me.She is very fast and efficient. She is was happy with the deal. She is very knowledgeable in her work, and explained everything into details for me.She is very fast and efficient. She is very friendly and also professional. It was my first time to meet her but she was so friendly and nice that I felt very comfortable to deal with her. More

Before purchasing my car, I did my dud diligence and shopped at all the other Lexus dealerships around Southern California. Jim Falk Lexus was without question the best in terms of know how, experience, shopped at all the other Lexus dealerships around Southern California. Jim Falk Lexus was without question the best in terms of know how, experience, and most importantly price. They dealt with me in a very easy and transparent manner, no unnecessary fuss, just direct professionalism, with the general feeling that my best interest was at heart. My sales person was Elie Shafiee and her manager Robert Silva and the finance Fritz Kugell all made this a wonderful, hassle free transaction, and I left with a new car and a smile on my face. Thank you to all the wonderful staff there! I will be back.... More

I strongly recommend Jim Falk Lexus of Beverly Hills. The name of the sales person I worked with was Elie Shafiee, she was very nice & friendly; she understood my situation and how much I really coul The name of the sales person I worked with was Elie Shafiee, she was very nice & friendly; she understood my situation and how much I really could spend. she was honest with me from the beginning and she found the exact car I was looking for, with the price I could afford. I went back a week later and Leased another IS 250 from Elie Shafiee. She really works hard to find the car you want with the price you can afford. My friend paid a visit to Jim Falk Lexus today and spoke with Elie as I recommended. She leased a car from Elie too, She also was very happy with her deal. More

The Sales person Elli Shafiee was very professional and helpfull with speedy process, good price and expelenations. Ellie handled everything from A-z and had my new car ready in less than 2 hours from the helpfull with speedy process, good price and expelenations. Ellie handled everything from A-z and had my new car ready in less than 2 hours from the time we till I drove home with my new car. I was very please with her friendlyness, care and high sense of ethic. Dr. Flora More

This dealership took the time to care. From the time we walked in, to the time we left, every detail of our purchase experience was handled professionally,politely, and with patience. Our salesperson, Yury walked in, to the time we left, every detail of our purchase experience was handled professionally,politely, and with patience. Our salesperson, Yury, was friendly and seemed to genuinely care that our needs were fully met. We would not hesitate to recommend him to any of our family or friends. More

Through Doug's professionalism, persistence, and kindness, he was able to assist me in leasing the car of my dreams. I am a returning customer to this dealership and again, I am extremely pleased w kindness, he was able to assist me in leasing the car of my dreams. I am a returning customer to this dealership and again, I am extremely pleased with this dealership and the people who work there. I am one extremely thrilled customer. More

Elie Shafiee worked with me on my lease for my lovely CT200h. Everything went really smooth and I have no complaints! She was helpful and patient with me the whole way through. CT200h. Everything went really smooth and I have no complaints! She was helpful and patient with me the whole way through. More

I really liked working with Alex and Safi. They made everything very easy and they have terrific knowledge about Lexus vehicles and the vehicle market in general. They made the entire experience a plea everything very easy and they have terrific knowledge about Lexus vehicles and the vehicle market in general. They made the entire experience a pleasure. More

They had the best price and quality of used car I found in the Southern California area. Sales staff was friendly, knowledgeable about the car, kept us updated on timing through out the purchase process. in the Southern California area. Sales staff was friendly, knowledgeable about the car, kept us updated on timing through out the purchase process. The car lot is located off the premises and requires a sales person to take you to. That was the only inconvenience. More