Jim Falk Lexus of Beverly Hills

I had been looking for a car for a few weeks visiting dealerships in Colorado and in California, and when I walked into this particular one I knew I was going to buy a car. Elie walked right up to me and dealerships in Colorado and in California, and when I walked into this particular one I knew I was going to buy a car. Elie walked right up to me and my parents and showed us everything they had that fit our description. She spent a few hours total with us test driving and answering all of our questions. She was very helpful and seemed to care about finding me what I wanted instead of trying to sell me something out of my price range. Thanks! More

Having now bought two cars from Michael Heredia at Jim Falk Lexus, I can honestly say I’ve never dealt with a harder working, more knowledgeable and helpful auto salesperson. He and Lynette Arcangel liste Falk Lexus, I can honestly say I’ve never dealt with a harder working, more knowledgeable and helpful auto salesperson. He and Lynette Arcangel listened carefully to what we wanted, and searched for cars that met our specs precisely. They made our negotiations smooth, quick and pleasant – no game-playing. Both were unfailingly cheerful and personable. Michael knew every inch of his product, and gave us a thorough and informative post-purchase walk-through of vehicle functions. When I left six CDs in a car we had turned in, he tracked down the car, retrieved the discs, and returned them personally. In short, Michael and Lynette took the anxiety out of car buying. I cannot recommend them highly enough. More

Alex was professional all the way. He took his time, and he had a personal touch on delivering a sale. Then, when we met Bianca, I was thoroughly impressed with her workmanship. he had a personal touch on delivering a sale. Then, when we met Bianca, I was thoroughly impressed with her workmanship. More

I have been shopping for SUB for more than a month. I visited a lot of dealers try to work on prices and numbers. Sometimes got out of the dealership without a car frustrated. I seen online the advertis visited a lot of dealers try to work on prices and numbers. Sometimes got out of the dealership without a car frustrated. I seen online the advertise lexus fron Jim falk, I called Alex Manzari for appointment. It was very successful business and a very straight forward deal. I felt very comfortable when I first talked to Alex in person, everything so easy and that is why I got the Lexus. More

Received a great deal on a HS250h certified used Lexus. A very enjoyable experience because I knew that I was getting a car in great condition for the best price available and did not have to haggle for a A very enjoyable experience because I knew that I was getting a car in great condition for the best price available and did not have to haggle for a better deal. Thanks to Bianca and Ellie for their assistance and making the purchase process simple and relatively fast. More

Lexus quality automibiles,excellent customer service and precertified warranties keep me coming back. The 350ES is so comfortable and luxurious taking care of all my needs with navigation,camera and parking precertified warranties keep me coming back. The 350ES is so comfortable and luxurious taking care of all my needs with navigation,camera and parking sensors. The dream machine. Michael Heredia, was outstanding,very thorough and answered all my concerns. Elated driving home with this black beauty. More

The staff was very kind and helpful and knowledgeable. The automobile was extremely clean and in pristine condition...the staff stayed late to get my paperwork done and help get me out of the door...big t The automobile was extremely clean and in pristine condition...the staff stayed late to get my paperwork done and help get me out of the door...big thanks to michael, yury & bianca More

I was very nervous about going to Jim Falk Lexus, mostly because it was in Beverly Hills and the area has a distinct reputation. I felt that it was possible for me to walk out disappointed and I was prepare because it was in Beverly Hills and the area has a distinct reputation. I felt that it was possible for me to walk out disappointed and I was prepared to go down to Southbay or Santa Monica Lexus if things didn't work out. I initially had an appointment to meet with another Sales Consultant, but ended up working with Elie Shafiee. At first, I felt a bit snubbed by the handoff, and that basically the dealership didn't want my business, but to my surprise everything worked out very well. Elie stepped in stride and amazed me. The deal went smoothly without any hassles, and I have Elie to thank for this. She was both very professional and personable. I didn't feel like I was being put together or pushed into one direction or another. Elie was willing to work with me and the sheer simplicity and smoothness of the entire deal is what sold me. Even after the sale and additional visits to the dealership, Elie followed up to make sure everything was ok. And today, I am absolutely loving my new Lexus. Thanks to Elie and her manager for making what started out as a questionable visit and turning it into an exceptional experience! More

Alex was wonderful to work with. He was friendly, personable, genuine, professional and very informative. He made sure our overall experience was a memorable one. It was and I would come back again personable, genuine, professional and very informative. He made sure our overall experience was a memorable one. It was and I would come back again and again to work with him. Bianca was also great in finance. She was very quick, friendly and accurate. More

Thanks Elie for a great car leasing experience. Your calm manner and honesty throughout our communications made for a very smooth leasing experience.The time spent with Bianca White in thefinace area of the manner and honesty throughout our communications made for a very smooth leasing experience.The time spent with Bianca White in thefinace area of the process was as uncluttered final paperwork session that I have ever experienced. The whole staff at Beverly Hills Lexus was pleasant to deal with and you were superb in your handling of "all the details". I know we will again return to B.H.L. and look for you for our next lease. Thanks again, Ron and Eydie Zajec More