Jim Falk Lexus of Beverly Hills

From letter of invite to drive off was most pleasant. Came in with 3 Lexus' 2009 and 2010 and left with 3 2012. No money down. Same payments as before. No hassle. No bait and switch. Well done. Came in with 3 Lexus' 2009 and 2010 and left with 3 2012. No money down. Same payments as before. No hassle. No bait and switch. Well done. More

Alex was very responsive and attentive. I recommend him highly! He identified the car we had in mind, presented other options, and had the car ready at the appointed time. It was a very pleasant car buying highly! He identified the car we had in mind, presented other options, and had the car ready at the appointed time. It was a very pleasant car buying experience. More

Ellie walked us through the deal and remained with me until it was over. She has been extremely patient and kind with all my questions after the purchase. I couldn't have done it without her. until it was over. She has been extremely patient and kind with all my questions after the purchase. I couldn't have done it without her. More

Elie did a great job. She was very professional and informed about the product and services. She introduced us to the right vehicle and then walked us through the process. When we needed insurance, s informed about the product and services. She introduced us to the right vehicle and then walked us through the process. When we needed insurance, she recommended a lower cost provider to work with. More

Michael Heredia is a great salesman who bent over backwards to take care of me. This is the second car I am buying from him and I would recommend him to anybody who is interested in Lexus. He is no backwards to take care of me. This is the second car I am buying from him and I would recommend him to anybody who is interested in Lexus. He is no pressure and takes his time. I came back several times. The car I wanted was not yet in stock and when they got just one of them he brought it over to my office so I could drive it for a while to be sure I liked it. When the car came in stock he called me and set it up so I could pick it up that night. I got there well before they closed but it took a while for him to teach me about the car and do the paperwork and he stayed an hour beyond closing to finish my paperwork. I have bought/leased many cars in my life but Michael is the BEST salesman I have ever had. He is a gem and I can recommend you get your next car from him More

I went to this dealer because I was not happy with the treatment from another lexus dealer. I have seen online this dealer before but because the other one was convenient I choose to go there. At the end treatment from another lexus dealer. I have seen online this dealer before but because the other one was convenient I choose to go there. At the end i wasted a week and they did not give me proper treatment. I liked how Alex was friendly and everybody there even the finance manager. So I am definetly going back and I am recommending this dealer to people. More

My experience with Jim Falk has been very positive. This is my second purchase from the dealership. Alex Manzari was extremely friendly and easy going. I would recommend he and the dealership. is my second purchase from the dealership. Alex Manzari was extremely friendly and easy going. I would recommend he and the dealership. More

Working with Ellie was amazing. She met all my expectations and more, I would definitely recommend anyone looking to buy or lease a new car to see Elie first. expectations and more, I would definitely recommend anyone looking to buy or lease a new car to see Elie first. More

I'm on my 2nd Lexus. I cannot express the comfort I have when dealing with Alex. He is professional and a joy to work with. He makes the whole experience tolerable. He makes me feel comfortable and I don't when dealing with Alex. He is professional and a joy to work with. He makes the whole experience tolerable. He makes me feel comfortable and I don't feel like I'm being taken advantage of. The process was smooth and could not have been easier. Jim Falk Lexus is a great dealership and its in part to the team the have put in place. I will only drive a Lexus from now on and will only deal with Alex and Jim Falk Lexus. More

ELIE DID A GREAT JOB. SHE WORKED WITH ME TO GET THE LEXUS I WANTED AT THE RIGHT PRICE. SHE ANSWERED MY CALLS AND EMAIL IMMEDIATELY. IT WAS A PLEASURE TO WORK WITH HER. LEXUS I WANTED AT THE RIGHT PRICE. SHE ANSWERED MY CALLS AND EMAIL IMMEDIATELY. IT WAS A PLEASURE TO WORK WITH HER. More