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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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October 19, 2023

Very courteous and I was out very fast. I like the new video program. Excellent service b More

by shirlatl76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Oct 24, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Shirlatl76! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 19, 2023

Very good services, will come back to see you again. Thank you all doing good job. More

by Utdiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Jim Ellis Toyota of McDonough responded

Utdiep, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 19, 2023

What can I say that has not already been said! I always have a wonderful experience when I bring my Toyota in for maintenance. The staff are very professional and knowledgeable. This time, I recei More

by tlboose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Anthony Freder
Oct 24, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tlboose! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 18, 2023

Every thing went very well with the service I’m very happy I will give you a ten More

by Mileslucindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Mileslucindy, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 18, 2023

This is the second time that this location has serviced my car and it was not good but thankfully the first time the guy made things right on this second time around I ask how long will it take and the the More

by Le_lee60609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duell Willard
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Le_lee60609, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 746-9374 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

October 18, 2023

The people that work there are very perfessonal and no every thing about my car More

by KCAROL11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kcarol11! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

The customer service is great from the time you walk in till you leave thankyou More

by hasakwa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hasakwa74! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

this dealership had done a great job servicing car for years ! Thank you ! I look forward for my next service . More

by vevenormil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Vevenormil, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

The past three times I’ve had service at your dealership. First time left radiator cap off second time left the old cap off the third time and I couldn’t find my keys. I’m at find me another place to get ser More

by BRETTWINDOlph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Brettwindolph, we are so disappointed to learn of this situation you have described. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

October 17, 2023

Very good service. Polite and courteous employee. Service was good and timely. Pictures of the service were nice to see More

by psh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Psh! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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