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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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November 03, 2023

They are always friendly, professional, and knowledgeable. I have never had a bad experience at Jim Ellis. More

by Clcmro1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Clcmro1994, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2023

Great service! Very polite and courteous customer service agents. I had an appointment and the work was completed within the projected timeframe. More

by melaniegaddis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service department
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Melaniegaddis! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2023

Wonderful service been coming for years. Oscar is great to work with have always requested him More

by JOANWD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 02, 2023

Professionalism Jermaine Hill made the sale not so complicated. The financial team as well. I would definitely refer my friends to Jim Ellid Toyota of McDonough . More

by MARVALYNNGATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Hill
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Marvalynngates! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2023

No complaints about the dealership. The long wait time for service could use some work.. More

by crystallyte10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Crystallyte10! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 01, 2023

Reid is great! Professional and courteous! He knows how to take care of his customers! More

by RTRAYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Rtrayjr! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 01, 2023

The service department were really good people. They make sure that the costumers are very satisfied with their car & service. I would recommend Jim Ellis to all my family & friends. And David Ray More

by babeghirl1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Babeghirl1973! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 01, 2023

Very very good explanation is very easy to understand and very helpful and very informative and mitual All staff are very good More

by Navinpatel22456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Navinpatel22456! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 01, 2023

After waiting for one half hour we told Lavar we would go to lunch, when we came back the car was done, Lavar decided to wash the car as well which was so thoughtful More

by SABREENSCREATIONS
Recommend Dealer
Yes
Employees Worked With
Lavar
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sabreenscreations! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 01, 2023

Oscar was very friendly and courteous. He explained the service my vehicle would receive that day. My wait time was less than an hour which was great! More

by dmtorrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dmtorrey! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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