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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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November 13, 2023

Great service courteous agents very pleased, will recommend them to Friends and family Look forward to using the service department again in the future More

by blutch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Blutch1, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 13, 2023

Sales and Service personnel have been courteous and professional at all times. Very satisfied with my experience in both departments. More

by Gsueagletj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Freder, courteous and professional
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Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Gsueagletj, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 12, 2023

Thanks Daniel for your excellent customer service and assistance with my vehicle. I truly appreciated your service on Tuesday. More

by JAY WHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jay Wheeler! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 12, 2023

Always pleased with service at dealership. courteous and professional staff. Great communication. Also received a video of service process that was a nice addition. More

by Corie_carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Corie_carpenter! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Very organized and practical and genuine And I would say and honest experience in jim Ellis of Toyota More

by Yessicahernandezsantana
Recommend Dealer
Yes
Employees Worked With
Lavar
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Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Yessicahernandezsantana! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Was very helpful. Also the manager No Have a great day. Happy veterans and Thanksgiving More

by ggaylon1
Recommend Dealer
Yes
Employees Worked With
Nneil Williams. Great guy????
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Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ggaylon1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

The best ! Service Manager is the best . This is the main reason i keep coming back. Honest,fair,professional. All areas of the Dealer are very good 👍 👌 👏 More

by RFMF00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rfmf00! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Jim Ellis Toyota has always taken good care of my vehicles and me. The staff and techs are very professional. Reid Millikan is a great Service Advisor. More

by TRAT657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Trat657! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

The staff is professional, pleasant and great at answering my questions. I believe they strive to get my vehicle serviced and "on the road" as timely as possible. More

by JOHNJ0143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Johnj0143! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 10, 2023

Great customer service, I like the way they treated me that the reason I keep going there More

by mariebintu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mariebintu! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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