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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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November 16, 2023

This Dealership for one have very courteous staff! !!(All the way around)!!And Iam always please with my service care...since I first used this Toyota service center last year & last week...Nothing sho More

by RoslynM_Saved93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Roslynm_saved93! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Oscar Johnson is a professional man. He is working hard, I can always get in touch with him while my car get serviced. More

by GEORGIAWINDOWTINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Georgiawindowtint, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

I was a walk on and they made the process easy to get service and also had great customer service as I waited. More

by Terrell W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Terrell W, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

That’s awesome job the service manager helped me understand some stuff that we ten to lose with age , but in my case being in a coma and losing 95 percent of my memory! A big thank you to Mr Hernan More

by VOICEOFTHENATIONS.AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Voiceofthenations.ag! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Nice, friendly people and nice, clean building. Glad I bought from y’all. Would highly recommend to anyone looking to purchase a vehicle. More

by jroncleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jroncleveland! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The wait time was very reasonable. I didn’t have the best experience the last time, but this time turned everything around! More

by jordansmith_2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Jordansmith_2912, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

Tire rotation with appointment. Took 2 1/2 hours I expected shorter turn time with appointment. More

by Themortgageman
Recommend Dealer
Yes
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 15, 2023

Technician was friendly and fast. I do appreciate the video that was send explaining what was being done to my vehicle. More

by michael.moore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in service and Jeremaine Hill in sales
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Michael.moore1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The service associates are wonderful and take great care of me. I would like to say thank you More

by HARN.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Harn.lisa, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 14, 2023

They are always sweet and quick. I never have an issue here with any of the staff. More

by treya.clark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Treya.clark34! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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