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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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November 18, 2023

Terrific in every way that a customer could be looking for in a dealership that will take care of you. More

by S.R.KNOPP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

S.r.knopp3, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 18, 2023

Easy to schedule an appointment. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. More

by MTB1478
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Mtb1478, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

Ms. Evans was very nice and helpful. Service was very good and my technician was great. Thanks More

by Evelyn1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Evelyn1947, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

Reed treats me like a Lexus customer. Nuff said! He is excellent! He needs a big raise and Christmas bonus. You asked me to write 15 words! More

by DOUGLASSHAWCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Douglasshawcpa! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 17, 2023

Shalom, hope all is well. The service received was GREAT. The workers are always pleasant and helpful. Thank you for working there. ENJOY. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Anonymous, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

Always great service Love working with them Lexus Atlanta is a really good place for my lexus needs. More

by SHAREEN.HICKS
Recommend Dealer
Yes
Employees Worked With
David Ray, David Ray
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Shareen.hicks, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

My experience was very pleasant. I was greeted by a friendly young lady who took all my info. I went into the waiting area where I was offered a beverage and a snack. Then, I was sen More

by Vachap
Recommend Dealer
Yes
Nov 17, 2023 -

Vachap responded

I would highly recommend Jim Ellis Toyota.

November 17, 2023

Excellent customer service. Oscar Johnson was extremely helpful with the question I had about my car. More

by Dion.j.bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dion.j.bowen! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2023

Fast and efficient and comfortable waiting room. You can watch while the service your vehicle. More

by leeaundrea74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leeaundrea74! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Great customer service, very friendly. Service was great and timely, everyone was really nice. Bathroom was clean. More

by BAILEY_T21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Bailey_t21, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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