Toyota of McDonough - Service Center

I have nothing but great things to say to this dealership! I had a blowout on the interstate on the 14th. I was able to get off and pulled into a car wash. Behind me was three men who were on t dealership! I had a blowout on the interstate on the 14th. I was able to get off and pulled into a car wash. Behind me was three men who were on their way to film something at Jim Ellis Toyota. They changed my tire and had air put in from the business next door . I followed the men to the dealership and they talked to the manager Jimmy. Shane, Curtis and Will were exceptional in taking care of this. Victoria took us into the waiting area and planned to be there a while ! My elderly mother was with me. The tire was shredded and very little on the rim. The rim was bent and hubcap damaged. The car was ready in about 2 1/2 hours! Every thing was new and car was checked out. I was shocked when Victoria told me that I didn’t owe anything. The bill had been paid! I can’t thank everyone for everything they did for the car and paying the bill . I know everyone was in the right place and time for me to have received a wonderful gift . I’m telling everyone how great this dealership is. God bless you all. More

Victoria was extremely helpful and made sure my car was taken care of She went above and beyond taken care of She went above and beyond More

The Service Manager is very helpful. I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left without service. More

Quick and easy The waiting area was nice and everyone was helpful Will return to location helpful Will return to location More

Always a good experience when Mr Oscar coordinates my service on my vehicle. He ensures his customers are taken care of. service on my vehicle. He ensures his customers are taken care of. More

I bought a car and they made sure my car was Certified and up to my standards. Great Job and up to my standards. Great Job More

Great service didn't wait long at all. i will change my oil there also there i will change my oil there also there More

Excellent service Work was done on time and done well Thanks for the excellent job Thanks for the excellent job More

I've always had a good experience at this dealership. All the employees I've interacted with have been kind and very helpful. All the employees I've interacted with have been kind and very helpful. More

Very professional and Took care of me very friendly environment Good customer service their and good attitude environment Good customer service their and good attitude More