Toyota of McDonough - Service Center

Awesome timely service will always come back the level of professionalism and dedication unmatched quality professionalism and dedication unmatched quality More

Nice people and quick service I have nothing else to say on the subject Goodbye on the subject Goodbye More

Lavar went over and beyond to work with me in my situation. He provided excellent customer service. He recommended as needed. situation. He provided excellent customer service. He recommended as needed. More

Helpful My oil change was done efficiently and quickly. Everyone there is welcoming and helpful. Everyone there is welcoming and helpful. More

Service staff were all great as usual and the coffee bar was excellent,clean and well managed. was excellent,clean and well managed. More

Tire rotation It took about 2 hours with appt. They were very busy. She was informative. They were very busy. She was informative. More

Everyone is always friendly and very attentive towards you as soon as you pull in. you as soon as you pull in. More

I came in to simply replace the battery in my car that was dying. (Unfortunately, I couldn’t get into Sam’s Club!! My mistake!) While waiting I got a call from someone named Mariah who said that the deale was dying. (Unfortunately, I couldn’t get into Sam’s Club!! My mistake!) While waiting I got a call from someone named Mariah who said that the dealership was very interested in buying my car. She asked if I had a number in mind to sell. I told her I wanted a new Porsche and would love $50k. She said she couldn’t do that but had a Black Friday special and would love to have me come to the VIP desk to discuss a number. After being transferred to 3 different sales people, I was finally sent to the back where some lady who said she’ll give me the Blue Book value!! Bottom line: WHY ARE YOU WASTING MY TIME WITH BAIT AND SWITCH TACTICS??!!! I was very comfortable sitting and waiting for my car and I had to deal with this xx. Do better, please!!!!Also, I was quoted on the phone a price for the battery. When I came in and asked to use a coupon, I was told that the coupon would make the price of the battery more expensive because the price quoted was a sale price. Again, bait and switch. And finally, I was not able to use my Toyota rewards card. Why wasn’t that information sent out to customers? Corporate greed, I guess. It is what it is. I needed a battery so I didn’t have other options on Thanksgiving Eve. Whew. More

I had multiple questions for Victoria and she was able to address my questions and concerns with the technician and allay my stresses by giving me as much information, as possible. address my questions and concerns with the technician and allay my stresses by giving me as much information, as possible. More

I had to bring my car into the dealership because of contaminated fuel. Raymond was extremely helpful and very pleasant. He kept me updated with the findings. We need more people like Raymond with Gre contaminated fuel. Raymond was extremely helpful and very pleasant. He kept me updated with the findings. We need more people like Raymond with Great Customer Service skills. Thank you More