Toyota of McDonough - Service Center

I am totally satisfied with the customer service of Jim Ellis Toyota had a excellent experience with the customer service department. Ellis Toyota had a excellent experience with the customer service department. More

Awesome experience! Oscar was very professional, attentive and knowledgeable. The cafe bistro is a nice touch while waiting! Oscar was very professional, attentive and knowledgeable. The cafe bistro is a nice touch while waiting! More

This is a rare car dealership. They fixed my used vehicle with no warranty for no extra charge a month after I drove off the lot. They could've left me out to dry but they went abo They fixed my used vehicle with no warranty for no extra charge a month after I drove off the lot. They could've left me out to dry but they went above and beyond. Dylan Kersey was an excellent salesman, Reid and David Ray were excellent when my vehicle was serviced. More

Outstanding service. Was kept up to date on service from the time I arrived. Service was fast and seamless. Was kept up to date on service from the time I arrived. Service was fast and seamless. More

Timely, courtesy, clean and professional Victoria was polite, professional and timely The mechanic sent information which explained what I needed to know about my Tacoma. The coffee was strong like I lik polite, professional and timely The mechanic sent information which explained what I needed to know about my Tacoma. The coffee was strong like I like it. I appreciated the truck wash as well. Thanks Charles King More

Wonderful experience and Oscar was very efficient and timely! He sent me a video that I could view, which I really appreciated. timely! He sent me a video that I could view, which I really appreciated. More

The service advisors were very professional and valued my time. I was able to drop my vehicle off and was called as soon as it was ready. time. I was able to drop my vehicle off and was called as soon as it was ready. More

The only complaint I had is that the service tech did not reset my vehicles screen and I had to come back for them to reset it. It still said maintenance required soon. Several times they have forgotten to d reset my vehicles screen and I had to come back for them to reset it. It still said maintenance required soon. Several times they have forgotten to do that or they didn't put the new mileage sticker on the window so I would know when it needs to be done the next time. Just minor things but it helps me to remember when the next service is needed and I'm not having to try to figure it out More

It was absolutely great Saw you as on the internet and decided to drive the three hours to your dealership.....so glad I did....Thanks decided to drive the three hours to your dealership.....so glad I did....Thanks More

Great group of people That's all I have to say about buying a new vehicle after answering all of the other questions. buying a new vehicle after answering all of the other questions. More