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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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December 02, 2023

Jim Ellis is my favorite dealership. The employees are professional and very knowledgeable. The facility is clean and welcoming. More

by HOOPSSIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Hoopssixx, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2023

Excellent Service Department! They are very customer focused, friendly, caring and professional! They send you a video of their car inspection will you are waiting for your car a More

by charlescindy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Charlescindy29, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

Great experience, all questions that I had were answered and everyone was nice and helpful throughout the process. More

by Vone_smile
Recommend Dealer
Yes
Employees Worked With
Jeremaine
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Vone_smile, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

I've been coming to this dealership for all maintenance for quite some time now. Raymond has always been up font and honest with me and that all any customer ask for. Thank you More

by NYCHEVYRIDER
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Nychevyrider, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

I bought my Camry there 10 years ago and always bring it there for its maintenance checks. I have never had a bad experience with the people who work here. More

by SSDRK5
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ssdrk5! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

Really great experience. Oscar Johnson was very friendly and diligent. I felt like my car was in great hands. The staff was also great when I first entered the service center More

by rfcarter7
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rfcarter7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

Efficient and very good service Good customer service, reasonable prices for the products friendly, reliable, trustworthy, More

by NHPDUFFEY
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Nhpduffey, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

All around great customer service and help Oscar is very helpful explaining and helpful coffee service is great More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Vinay, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 29, 2023

Great communication. Excellent customer service Excellent Knowledge. Efficient diagnostic services with timely completion of services. More

by KIMISENOUGH
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Dec 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kimisenough! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 29, 2023

It was okay, just a little to long. It took almost 2 hrs for a tire rotation. More

by deneshaclinch
Recommend Dealer
Yes
Dec 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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