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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

Sort by
January 17, 2024

Reid is the man who I love to take care of my service needs. You need more people like him. More

by Sherry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sherry59! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

The dealership has excellent service & prices. I trust them to provide all the work i need for my Toyota More

by kdfoster92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Kdfoster92, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Nice but it takes too long to get out. Usually, I have to wait over 2hrs to have my car ready. Other than that, it is good. More

by ANGRYDOLL1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 17, 2024

Reid is the reason I keep coming back to this Toyota dealership. He is straightforward and doesn't sell me things I do not need. Coffee is delicious and hot. Area has a lot of good shopping and food More

by Mira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mira! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Great service nice young man will be back for next service didn’t take long thankyou and car wash I like More

by thomaskelvin074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thomaskelvin074, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Always provides feedback, listens to customer concerns, makes sure to make things right when there is a slight miscommunication, and just an overall great go to dealer for all your Toyota needs! More

by MICHELLE_J116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Michelle_j116! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

All the service that was done was explained to me along with a video which I like. More

by Dsrcrammer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dsrcrammer4! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

The video of work being complete on my car Was 1k worth it . Please don’t take that away . More

by CADEN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure was a female, service area
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Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Caden23, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

When I was finally able to get a hold of someone, he was extremely helpful and I’d highly recommend their service department. More

by Mdk4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar
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Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mdk4848! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

I had my wife's Toyota Rav 4 serviced at Jim Ellis Toyota and was pleased with the service I received. Oscar was my contact and he was very courteous and professional about it. I will be using this dealershi More

by Jeffrey Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jeffrey Bailey! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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