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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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January 18, 2024

Went up there to have some bolts or clips put back on my front end from them not being put back on after an oil change and they put zip ties instead of clips or bolts. Will NEVER come back to Jim Ellis Toyo More

by Hannah.lightner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kacie
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Hannah.lightner0, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 18, 2024

Great, customer service and professionalism. Clean and spacious waiting room with coffee, snacks, and TVs. More

by Katieleavttmailcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Katieleavttmailcom! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Great service, I was informed of what was happening with my car every step of the way. More

by fincare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Fincare, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Very friendly and knowledgeable staff. This is where I take my Tundra for all services! More

by kimglynn2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Kimglynn2009, your positive review means a lot to us and we’re happy we could help you!

January 17, 2024

Awesome customer service from all team members! Excellent service done on my vehicle. Super job More

by tmjpike5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Tmjpike5, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

They were very courteous and did the work in a timely manner. Showed me respect More

by MFJones49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Mfjones49, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Service is quick and efficient. I don’t have anything else to say but app says I must tap More

by tammy.beaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Tammy.beaman, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Great experience! I always feel confident with my car at Jim Ellis Toyota, all staff are very knowledgeable. More

by christalhouse15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Christalhouse15, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

The dealership’s staff are very professional and courteous. Great customer service from Jamari Byars More

by mojo1122002
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Teague
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Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Mojo1122002, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

My advisor was great and the service technician did a great job and worked very fast. More

by jkendrick316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jkendrick316! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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