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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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January 24, 2024

Only after I wired my down payment of 50 percent and signed a few forms did The finance manager announce that my interest rate was 1 percent higher, a dealership error. Same finance person pushed the sa More

by markmelba
Recommend Dealer
No
Employees Worked With
Finance Manager named Javon
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Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Markmelba, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 23, 2024

Get an appointment is easy and they get me in and out with no hassle. Great overall experience. More

by Sfcollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sfcollie! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 23, 2024

Service took a little less than quoted upon arrive. Waiting area was clean and easy to be in even with it full of people waiting. More

by ALI.TURNER.DESIGN
Recommend Dealer
Yes
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Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Ali.turner.design, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 23, 2024

Pleasant. Oscar was wonderful. Most pleasant experience I've had since coming. Oscar was wonderful! He was very helpful. More

by KAYGUY
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jan 23, 2024 -

KAYGUY responded

Visit was ver pleasant.

January 22, 2024

Every one was so accommodating, the waiting room was comfortable and allowed me the ability to work while waiting. More

by DLMALCOLM2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syn Harris , David Ray
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Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Dlmalcolm2011, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 20, 2024

I went to GM about a charge that I didn’t think was fair for me to pay, and they refunded my money More

by 1doolebug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ray
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Jan 23, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, 1doolebug! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 20, 2024

Reid was great! Keep me informed, updated me throughout the time I was waiting and made sure I understood what was going on with my vehicle! Would definitely recom More

by c.good1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Jim Ellis Toyota of McDonough responded

C.good1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 20, 2024

Great place to get your vehicle serviced. The techs are superb. Go get them there More

by mlecointe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mlecointe21! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 19, 2024

This is my 3rd brand new Toyota Corolla. .. love the attention to deal, with a personal touch... Thank you More

by angiepratt845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Sales Manger , William Mason, Jeromy Jones
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Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Angiepratt845! Thanks again for your business! Take care!

January 19, 2024

I like the professionalism of the attendants and the video that explains what services were provided. More

by VDBLUE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vdblue50! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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