Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
January 25, 2024

The dealer ship is very professional, clean, and customer friendly, always welcoming and takes care of the customers. More

by TD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Td1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 25, 2024

Quick and easy. Great atmosphere that made you feel like family. Coffee was a great treat while waiting in the car. More

by nataliehemphill204
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2024

Went fast and well saved myb90 bucks He saved me money by doing a littlevinvestigation More

by Jbarbeatowinc
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Jbarbeatowinc, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2024

They were friendly! I received a complimentary drink and snack which was very nice. Although it is a little repetitive when the sales team calls me to try to buy my vehi More

by Kyramonetbailey
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kyramonetbailey! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2024

Great communication. Everyone was nice and helpful. Was kept up to date on status of my vehicle at all times More

by Hayliewhitlock96
Recommend Dealer
Yes
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Hayliewhitlock96, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2024

Aspen was great. She helped me a lot Aspen was great. She help me out a lot and answered all my questions More

by Chanteaclark95
Recommend Dealer
Yes
Employees Worked With
Aspens Evans
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chanteaclark95! Please let us know if there is ever anything else we can do for you! Safe travels!

January 24, 2024

Everything was great, handled in a timely man, great experience. We recommend this dealership to anyone. More

by gerald.brown1157
Recommend Dealer
Yes
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gerald.brown1157! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2024

Only after I wired my down payment of 50 percent and signed a few forms did The finance manager announce that my interest rate was 1 percent higher, a dealership error. Same finance person pushed the sa More

by markmelba
Recommend Dealer
No
Employees Worked With
Finance Manager named Javon
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Markmelba, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 23, 2024

Get an appointment is easy and they get me in and out with no hassle. Great overall experience. More

by Sfcollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sfcollie! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 23, 2024

Service took a little less than quoted upon arrive. Waiting area was clean and easy to be in even with it full of people waiting. More

by ALI.TURNER.DESIGN
Recommend Dealer
Yes
Jan 26, 2024 -

Jim Ellis Toyota of McDonough responded

Ali.turner.design, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
77
...