Toyota of McDonough - Service Center

Scheduled oil change /phone, timely check in and only a little over an hour to finish time. Only negative- I was unable to use my reward points to pay and I have not recd email saying that program was clos little over an hour to finish time. Only negative- I was unable to use my reward points to pay and I have not recd email saying that program was closing. More

Wait time was okay. Prices were through the roof for a simple oil change so probably won't come back because of that. Prices were through the roof for a simple oil change so probably won't come back because of that. More

Pressured, lied too, guilt tripped. Wasted 2 hours of my time not being prepared, care was not detailed, paper work was not printed and ready, Wasted 2 hours of my time not being prepared, care was not detailed, paper work was not printed and ready, More

Good job Okay, you did a good job. Keep up the good work from entering to leaving everybody was courteous and nice. Keep up the good work from entering to leaving everybody was courteous and nice. More

Always works fast to get me in and out great customer service informs me well on things needed to be done service informs me well on things needed to be done More

Everyone was very friendly. They got me in and out faster that the time I was originally quoted. They got me in and out faster that the time I was originally quoted. More

This best dealership I've ever been to from my salesman Jamari Byars to David Ray in service. Both of them very helpful and friendly always smiling. So glad I went to Jim Ellis Toyota instead of somewhere Jamari Byars to David Ray in service. Both of them very helpful and friendly always smiling. So glad I went to Jim Ellis Toyota instead of somewhere else More

My experience with the dealership was very professional. I was kept informed about the process of my service and the appointment was completed in a timely manner as promised. I was kept informed about the process of my service and the appointment was completed in a timely manner as promised. More

Great customer care Accurate and clean facility, prompt acknowledgement and up to date feedback and suggestions for future services acknowledgement and up to date feedback and suggestions for future services More

Reid took care what I needed. The Mechanic did the work on time (early than I expected). Price was what Reid estimated. The Mechanic did the work on time (early than I expected). Price was what Reid estimated. More