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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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February 14, 2024

I've been with a Toyota since 2014 and always got the help I needed.Also,let me compliment Judy for the wonderful latte and conversation. More

by baustin3242
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your continued loyalty to us since 2014! We’re delighted to hear that you’ve consistently received the help you needed. We’ll also make sure to pass along your compliments to Judy—she’ll be thrilled to know you enjoyed the latte and conversation. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to assisting you again in the future! Take care!

February 13, 2024

I love the fact that Mr. Oscar treated me like i am his family member. I texted him the day before my visit about the issue with my car. He told me without hesitation to come More

by Rahinatou
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so pleased to hear that Oscar treated you with such care and urgency, and that he was able to resolve the serious issue with your car. Your safety is our top priority, and we’re glad to know you’re now driving safely. We’ll be sure to pass along your kind words to Oscar, he’ll be thrilled to hear how much his efforts were appreciated. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

February 13, 2024

Reid is my go to man in service Reid Miliken is my go to man in the service department at the dealership. More

by gulsby
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Feb 15, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gulsby! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 12, 2024

Overall, very wonderful service by Syn. Everyone went above and beyond to make the deal happen. The whole process was smooth and painless. More

by Scfla
Recommend Dealer
Yes
Employees Worked With
Syn
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Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Scfla! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 12, 2024

I normally prefer working with Raymond or Reid as they seem to be more knowledgeable and informed on how to work on my account with my extra warranties. More

by CharlesLawrence
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Charleslawrence, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 12, 2024

Nobody welcomed me upon entry. Didn't know you had to wait in your car. After that the lady who took care of me was excellent. More

by CHRISTOG29
Recommend Dealer
Yes
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Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 12, 2024

no complaints satisfied with everything They always inform me about my car Very pleased! Thanks More

by DOLCE89VALMYRTHE
Recommend Dealer
Yes
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Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dolce89valmyrthe! Thanks again for your business! Take care!

February 11, 2024

If was great from the beginning too the end. It is great for the beginner to the end. The young man was very helpful More

by vmae852
Recommend Dealer
Yes
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Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vmae852! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 11, 2024

Excellent friendly efficient and timely service Reid is the absolute best ! Never ever let him go ! More

by RN31093
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Rn31093, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 10, 2024

Amiable and courteous that's it for the comments Seven more words seven more words that's it More

by KISHRUN
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Report | Print
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kishrun! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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