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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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February 24, 2024

Have trusted them for 11 years to keep my car in good condition. No more More

by XRAYHUFF
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Feb 26, 2024 -

Jim Ellis Toyota of McDonough responded

Xrayhuff, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 24, 2024

I had an appointment for service (no service manager was assigned to me online) and I waited in my car (like I've always been instructed to do) for 15 minutes without being acknowledged. No one came outside More

by cherico727
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Report | Print
Feb 26, 2024 -

Jim Ellis Toyota of McDonough responded

Cherico727, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 24, 2024

Mr Ali is a great salesman and a gentleman. He worked with me and the dealer management for 2 days until we reached an agreement. More

by Piscator
Recommend Dealer
Yes
Employees Worked With
Mr Ali
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Feb 26, 2024 -

Jim Ellis Toyota of McDonough responded

Piscator, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 24, 2024

I've had Reid help me plenty of times, the knows his stuff and he honest and straightforward. He's one of the reasons why I keep coming back. More

by CHRISRODRIGUEZ05
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Feb 26, 2024 -

Jim Ellis Toyota of McDonough responded

Chrisrodriguez05, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 23, 2024

Everything was great! In and out in about 30 minutes. I was informed with a video about my service which was really nice and Mr. Oscar was so very polite and accommodating More

by mary221969
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Feb 25, 2024 -

Jim Ellis Toyota of McDonough responded

Mary221969, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 23, 2024

It was great experience facility was clean and great customer service Quality service great customer experience More

by Iamhustlenerd
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Feb 26, 2024 -

Jim Ellis Toyota of McDonough responded

Iamhustlenerd, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 22, 2024

Always a great atmosphere. I love that they give us a ac quick car wash. More

by ajscurry
Recommend Dealer
Yes
Employees Worked With
Lavar, I hope that is name. Great customer service.
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Feb 24, 2024 -

Jim Ellis Toyota of McDonough responded

Ajscurry, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 22, 2024

Super fast, friendly and helpful! ! Car was serviced very quickly! Everybody was very friendly and helpful! More

by katlynfuller081
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Feb 25, 2024 -

Jim Ellis Toyota of McDonough responded

Katlynfuller081, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 22, 2024

It's always a great experience every visit. Toyota always gives 5 star service every visit. More

by MCCRAY46
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Feb 25, 2024 -

Jim Ellis Toyota of McDonough responded

Mccray46, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 21, 2024

I was told that I need new wind shield wipers which was not true. I just bought new ones for you all a couple of months ago and I do not think that my tires were actually rotated. More

by Altoviesehogan
Recommend Dealer
No
Report | Print
Feb 25, 2024 -

Jim Ellis Toyota of McDonough responded

Altoviesehogan, we are so disappointed to learn of this situation you have described. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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