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Toyota of McDonough - Service Center

McDonough, GA

4.6
4,254 Reviews
Call Service Center (770) 685-6704

4,254 Reviews of Toyota of McDonough - Service Center

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June 08, 2024

The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Helpful
June 08, 2024

They treated me with great respect, and we’re very efficient, thorough, and reasonable. I will definitely use them again! More

by Dr H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you were treated with great respect and found our service efficient, thorough, and reasonable. We look forward to serving you again at Jim Ellis Toyota! If you need anything else or have any further comments, please don't hesitate to reach out.

Helpful
June 08, 2024

Very nice and friendly. Service department is right on it. They sent me a video of what they did and a copy of the service order!! I was only there about an hour and they More

by trudiebettini25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Helpful
June 07, 2024

Enjoy getting service there. friendly give free coffee! Clean waiting room and bathrooms. Informative about work. More

by stephenivey1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're happy to hear that you enjoyed your service here at Jim Ellis Toyota. Our customer satisfaction is our greatest priority. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again soon!

Helpful
June 07, 2024

We would never recommend a different dealership! This place has been absolutely amazing! 10/10!!! More

by fishingforlife1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had such an amazing experience with us! Thank you for your kind words and for choosing our dealership. Your satisfaction is our top priority, and we're thrilled to have earned your trust and recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Helpful
June 07, 2024

Good Customer service and what is the requirement of service I have done there on time so thank you for Jim Ellis Toyota and service team. More

by bishomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that you received good customer service and that your service requirements were met on time. We appreciate your support and your kind words about our service team. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

Helpful
June 07, 2024

Salesman was nice and didn’t lie about fuel economy Have had many complaints on car More

by wyo.willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive feedback! It's great to hear that you had a pleasant experience with our sales team and that they provided you with accurate information. If you have any questions or need further assistance in the future, feel free to reach out to us. Thank you for choosing us for your car-buying needs, and we look forward to serving you again!

Helpful
June 07, 2024

Excellent service Mr. Oscar was always very attentive and helpful, he answer all my questions , thank you! More

by marthacabrera5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Oscar! We're thrilled to hear that he provided you with excellent service at Jim Ellis Toyota. We're proud to have him as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Helpful
June 06, 2024

Excellent Service! The best dealership I ever dealt with. Raymond was very professional and attentive. He kept me updated and had his driver bring me home and pick me u More

by maidaadelia291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with us and that Raymond provided professional and attentive service. It's great to know that our team went out of their way to be helpful and that you appreciated the convenience of our shuttle service. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

Helpful
June 06, 2024

I’ve always had very good service with parts and service needs. Katie is knowledgeable, professional and kept me informed of my vehicle status. I highly recommend this dealership. More

by 1974dat260z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service for your parts and service needs. Katie's qualities are truly valued here, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to continuing to serve you at Jim Ellis Toyota!

Helpful
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