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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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March 02, 2024

I dropped my car off and picked it up in excellent condition. I love this location! Great customer service!!!! More

by QUEENIE121874
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Queenie121874! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 02, 2024

Service rep Raymond was professional and explained to me services that I needed in detail so I could understand. The dealership provided snacks and water to patrons and even Ubered me home due to the wait t More

by Tamikav
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Mar 05, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tamikav! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 02, 2024

It was great. It was fast. It was friendly. It was fast, friendly, convenient, and clean. More

by Lipscomb45@icloud.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 05, 2024 -

Jim Ellis Toyota of McDonough responded

Lipscomb45@icloud.com, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 01, 2024

As always, I was greeted with a warm welcome. I have been bringing my car for service over 3 years now and the professional, courteous and quality of the service advisor has not changed. Reid and More

by darylmartin63
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Mar 06, 2024 -

Jim Ellis Toyota of McDonough responded

Darylmartin63, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 29, 2024

Experience was great Ashley was very courteous and informative about the work that was being done on my vehicle More

by cindym10161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Wilunda Hounds
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Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! We're delighted to hear that Ashley provided you with courteous and informative service. It’s important to us that our customers feel well-informed and comfortable throughout their visit, and it sounds like Ashley did just that. We’ll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!

February 29, 2024

I love coming to Jim Ellis, they take care of me and get me on my way quickly ?? More

by ganewlife21
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoy your visits to Jim Ellis Toyota and that our team takes great care of you. It’s our goal to provide efficient and top-notch service, so it’s fantastic to know that we’re meeting your expectations. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to let us know. We look forward to seeing you again soon!

February 28, 2024

Reid was very accommodating The service was fast and quick just what I needed because I had another appointment More

by ELCOSBY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Mar 02, 2024 -

Jim Ellis Toyota of McDonough responded

Elcosby, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 28, 2024

Professional staff, very friendly, and helpful Professional staff, very friendly, ans helpful, they make you feel at home there, and the want the best for you More

by Shigelski
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Mar 02, 2024 -

Jim Ellis Toyota of McDonough responded

Shigelski, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 28, 2024

Friendly staff, knowledgeable, and efficient . Communication excellent. Nice to send video and perform extra task until approved by client. More

by karenlynnmc56
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Karenlynnmc56! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 28, 2024

Always smooth and seamless with you guys I love coming here. The staff is always super fast and friendly More

by skyystaxx25
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I forget her name
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Mar 02, 2024 -

Jim Ellis Toyota of McDonough responded

Skyystaxx25, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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