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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,274 Reviews
Call Service Center (770) 685-6704

4,274 Reviews of Toyota of McDonough - Service Center

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March 06, 2024

I experienced quality service. It is the reason I have been a customer for nearly 20 years. More

by LDS1293
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! We do hope we can be of assistance in the future. Take care!

March 06, 2024

I couldn't rate my experience as good because after I got my vehicle back, I saw that whoever inspected my vehicle did not put everything back together in the trunk. All of the covers were left off, includin More

by tammyhjackson89
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 06, 2024

All employees were very kind and helpful. My experience was quick and thorough. I appreciate the care each employee had towards my vehicle. More

by bparks2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 06, 2024

efficient, friendly with a feeling of transparency and quality service! Thanks for the consistency of quality and reliable service! More

by monique5
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2024

Fast, professional I don't know what else to say. I felt looked after. Great service. More

by Bookchickj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know the man's name.
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

March 06, 2024

I was attended to in a timely and professional manner. Kaitlyn greeted me and made me feel very welcomed and comfortable while my vehicle was being serviced. Top notches in people skills and knowledge on More

by paytonross18
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us! We do hope we can be of assistance in the future. Take care!

March 06, 2024

I like the way they show a video of the work. Very professional. The coffee is good too More

by lowrider43
Recommend Dealer
Yes
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 06, 2024

Reid is the best ! !!! Always awesome Wonderful service, rapid, very informative . Reid has the best customer service . More

by Kash
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kash! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 06, 2024

It was great. Thank you Very friendly and he was very Professional Knowledgeable and every thing went very smooth More

by bredeubanks49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimaris
Report | Print
Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience and found our team to be friendly and professional. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

March 05, 2024

Quick efficient, friendly pleasant experience! Fantastic Service! Professional, fast service by skilled technicians who care about their job and customer! More

by Rosebud13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Mar 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rosebud13! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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