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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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March 07, 2024

Great experience. Appointment the day I requested. Very kind & courteous team! My car maintenance was completed in less than one hour. Was kept informed while I was wa More

by SOUMAYA0
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Very professional and friendly fast service. I would strongly recommend to my friends and family. More

by edithcorral207
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 06, 2024

Excellent experience from start to finish fast and courteous service department And I also like the video presentation More

by geraldokelly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 06, 2024

I experienced quality service. It is the reason I have been a customer for nearly 20 years. More

by LDS1293
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! We do hope we can be of assistance in the future. Take care!

March 06, 2024

I couldn't rate my experience as good because after I got my vehicle back, I saw that whoever inspected my vehicle did not put everything back together in the trunk. All of the covers were left off, includin More

by tammyhjackson89
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 06, 2024

It was great. Thank you Very friendly and he was very Professional Knowledgeable and every thing went very smooth More

by bredeubanks49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimaris
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Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience and found our team to be friendly and professional. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

March 06, 2024

All employees were very kind and helpful. My experience was quick and thorough. I appreciate the care each employee had towards my vehicle. More

by bparks2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 06, 2024

efficient, friendly with a feeling of transparency and quality service! Thanks for the consistency of quality and reliable service! More

by monique5
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2024

Fast, professional I don't know what else to say. I felt looked after. Great service. More

by Bookchickj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know the man's name.
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Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

March 06, 2024

I was attended to in a timely and professional manner. Kaitlyn greeted me and made me feel very welcomed and comfortable while my vehicle was being serviced. Top notches in people skills and knowledge on More

by paytonross18
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Report | Print
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us! We do hope we can be of assistance in the future. Take care!

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