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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,274 Reviews

4,274 Reviews of Toyota of McDonough - Service Center

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March 08, 2024

Great customer service, great team. The whole team provide great service. They provided a great deal. More

by kkookieco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2024

Like the experience and the fact that they did sell me the truck being out of state. More communication would be nice as the taxes were calculated incorrectly but was ultimately taken care of. More

by la10czar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A. Harris
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 08, 2024

Overall, great! My experience was what a customer deserves. Informative and courtesy. I don't remember waiting long. I got the service I need without the hassle. The More

by LRG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavar
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2024

Raymond is truly a man of service. He makes sure we have full understanding of what is happening or going on with our vehicles. His customer service is always top notch and precise. Th More

by mikalunderwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

Oscar was awesome as always and took care of my concerns with my vehicle Any issues with my vehicle have always been taken care of. More

by LaWannaGraham12
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 07, 2024

The dealership was nice. The lobby area was nice and and they were pretty honest about what was wrong with my car and didn't try to oversell me on a bunch of stuff that I did More

by tramara18
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2024

Ashley was very friendly and helpful. She assisted me with having my suv serviced very well. More

by ReneTharpe525
Recommend Dealer
Yes
Employees Worked With
I worked with Ashley Wilunda Hound
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Toyota of McDonough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

Great experience. Appointment the day I requested. Very kind & courteous team! My car maintenance was completed in less than one hour. Was kept informed while I was wa More

by SOUMAYA0
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Very professional and friendly fast service. I would strongly recommend to my friends and family. More

by edithcorral207
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 06, 2024

Excellent experience from start to finish fast and courteous service department And I also like the video presentation More

by geraldokelly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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