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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,274 Reviews
Call Service Center (770) 685-6704

4,274 Reviews of Toyota of McDonough - Service Center

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March 15, 2024

I was very impressed with the friendliness of the staff. Honestly I never left a dealership so quickly. I walked out with a new car that I love!! More

by Tadams572
Recommend Dealer
Yes
Employees Worked With
Brian oolong and Michael Green.
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! We’re thrilled to hear that you were impressed with the friendliness of our staff and that you were able to leave with a new car so quickly. It’s fantastic to know that you love your new vehicle and that we could make the process so efficient for you. If you need any further assistance or have any questions in the future, please feel free to reach out. Enjoy your new car, and we hope to see you again!

March 15, 2024

Luis Robertson and Jeff Teague were great staff. Both were very promised personal supports email and phone well. More

by MUKESHGPATEL
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
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Jul 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re glad to hear that Luis and Jeff provided excellent support and communicated effectively via email and phone. We appreciate your kind words about their service. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We look forward to serving you again!

March 15, 2024

Great guy to work with, took time to explain things to me! Whole team was great to work with. More

by alansikes
Recommend Dealer
Yes
Employees Worked With
King Davis
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Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re thrilled to hear that King took the time to explain things to you and that the whole team was great to work with. Your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 13, 2024

Great customer service and very knowledgeable My experience was excellent My waiting period was less than I anticipated. More

by serene.netta@gmail.com
Finance Experience
Recommend Dealer
Yes
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Mar 15, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2024

She was courteous, explained the process and kept her word. My wait time was short More

by Cperkins172
Recommend Dealer
Yes
Employees Worked With
Idk ( don't remember. She was a young lady)
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Jul 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re delighted to hear that you experienced courteous service, clear explanations, and a short wait time. Providing a smooth and efficient process is important to us, and we’re glad we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!

March 11, 2024

Great and friendly dealership! I would recommend them to my friends. I will return for my any needed service in the future. More

by Rhonhollis
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at our dealership and would recommend us to your friends. We look forward to assisting you with any future service needs and appreciate your continued support. If you have any questions or need assistance, please don’t hesitate to reach out. See you next time!

March 11, 2024

Great dealership. Great customer service. Great location. Great affordable service prices. It's great to be able to refer people to the dealership. More

by ALLENTWINDELL
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Thanks again for your business! Take care!

March 11, 2024

Professional. Polite. Friendly. Timely Super plus service. A+. My tech was very well informed. So personable. Respectful. I hope his name was Lorenzo. I may be wro More

by gombypunch
Recommend Dealer
Yes
Employees Worked With
Lorenzo?
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Mar 13, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2024

Friendly! Great With customers! Great Attitude Have you in and at timely manner! I will recommend him to anyone that needs help with there vehicle! More

by Robertarrington375
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 11, 2024

Very professional. It's evident the customer is important. Reid is represents Ellis Toyota well. Hope his pay is reflective of his commitment to Ellis Toyota. More

by Charlesclifton288
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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