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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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March 17, 2024

Excellent amenities, through Explanation of services and great experience I have a 2021 Rav 4 and from now on, all my automotive needs will be done here More

by gregory.linkhorn
Recommend Dealer
Yes
Employees Worked With
Aspen Evans, Assistant Service Manager
Mar 19, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Gregory, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 15, 2024

I was very impressed with the friendliness of the staff. Honestly I never left a dealership so quickly. I walked out with a new car that I love!! More

by Tadams572
Recommend Dealer
Yes
Employees Worked With
Brian oolong and Michael Green.
Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! We’re thrilled to hear that you were impressed with the friendliness of our staff and that you were able to leave with a new car so quickly. It’s fantastic to know that you love your new vehicle and that we could make the process so efficient for you. If you need any further assistance or have any questions in the future, please feel free to reach out. Enjoy your new car, and we hope to see you again!

March 15, 2024

Great guy to work with, took time to explain things to me! Whole team was great to work with. More

by alansikes
Recommend Dealer
Yes
Employees Worked With
King Davis
Jul 25, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re thrilled to hear that King took the time to explain things to you and that the whole team was great to work with. Your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 15, 2024

Luis Robertson and Jeff Teague were great staff. Both were very promised personal supports email and phone well. More

by MUKESHGPATEL
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
Jul 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re glad to hear that Luis and Jeff provided excellent support and communicated effectively via email and phone. We appreciate your kind words about their service. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We look forward to serving you again!

March 15, 2024

It's was smooth and great Everything went smooth. The process to complete my maintenance was great. More

by TYRON.DEBERRY
Recommend Dealer
Yes
Mar 16, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

March 13, 2024

Great customer service and very knowledgeable My experience was excellent My waiting period was less than I anticipated. More

by serene.netta@gmail.com
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 12, 2024

Much better than that of your local competitor, Sons Honda. I got xxxxed over there, literally. He was a good lay though. But at least your guys didn't try to xxxx me at all...because they were professi More

by Shandreiainc
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Sep 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback. We’re pleased to hear that you had a positive experience with us and appreciated our professionalism. We strive to provide exceptional service and are glad to know we met your expectations. Congratulations on your upcoming new house and your book sales! If you need any assistance with finding the perfect truck or have any questions, feel free to reach out. We look forward to helping you with your next vehicle purchase.

March 11, 2024

Great dealership. Great customer service. Great location. Great affordable service prices. It's great to be able to refer people to the dealership. More

by ALLENTWINDELL
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Thanks again for your business! Take care!

March 11, 2024

Professional. Polite. Friendly. Timely Super plus service. A+. My tech was very well informed. So personable. Respectful. I hope his name was Lorenzo. I may be wro More

by gombypunch
Recommend Dealer
Yes
Employees Worked With
Lorenzo?
Mar 13, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2024

Friendly! Great With customers! Great Attitude Have you in and at timely manner! I will recommend him to anyone that needs help with there vehicle! More

by Robertarrington375
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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