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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,274 Reviews
Call Service Center (770) 685-6704

4,274 Reviews of Toyota of McDonough - Service Center

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March 21, 2024

Always a good and professional experience. Reid has always been exceptionally helpful with us when we have brought our vehicle to your dealership. More

by tterry30
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently had a good and professional experience at our dealership, and that Reid has been exceptionally helpful each time you've visited. We’ll make sure to pass along your kind words to Reid—he’ll be thrilled to know he’s made a positive impact. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to assisting you again in the future!

March 20, 2024

No complaints. .. I always enjoy my time in Toyota while waiting for my car Awesome More

by gabriel.iwueze
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We’re thrilled to hear that you always enjoy your time at Jim Ellis Toyota while waiting for your car. Making sure our customers have a pleasant experience is important to us, and we’re glad you feel that way. If there’s anything else we can do to enhance your visits, please let us know. We look forward to seeing you again!

March 19, 2024

In and out quicker than expected. Checked in before our appointment time. Techs report c lear and accurate. Noone pushed any other services More

by kengrnr37@gmail.com
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 20, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 19, 2024

Awesome Everyone was friendly and caring and helpful and very polite .it was very clean and the restroom was very clean n smelling good. More

by jackie
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 20, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Jackie, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 19, 2024

Very professional group of people and very knowledgeable about the product. They communicate well and touch base regularly with you on my visit. More

by TROY_BRISTOL
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
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Mar 20, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 19, 2024

Everyone in service welcome you with a smile,work was performed in timely manner and perfect. More

by TROY_BRISTOL
Recommend Dealer
Yes
Employees Worked With
Victoria
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Mar 20, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

Excellent service, friendly and knowledgeable staff I had a great experience with the very knowledgeable, friendly staff. We've enjoyed the service at this dealership for over 7 years More

by MIKALUNDERWOOD79
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Mar 19, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

Warm greeting kept the maintenance process by frequent text messages Informative in regards to the recommendations More

by YVONNEM754
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 19, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

All staff are professional, courteous, friendly, and efficient! Thank you for hiring the best! It's such a pity that I forgot the representative's name. More

by MASONANGIE
Recommend Dealer
Yes
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Mar 19, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 18, 2024

Katie is great. ...too expensive for the service cost. Lower the cost and I would come there for all my car needs More

by cwandff
Recommend Dealer
Yes
Employees Worked With
Katie Kersey
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Mar 19, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

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