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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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March 26, 2024

Fast, friendly and professional service. Was a great experience. All work was explained and the overall experience was outstanding. More

by Tiny Dawg
Recommend Dealer
Yes
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Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 25, 2024

I feel I will get professional and honest vehicle service at this dealership. Friendly and confidential. More

by S100DOUBLE.R
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We’re delighted to hear that you feel confident about receiving professional and honest vehicle service at our dealership. Providing friendly and confidential service is a core value for us, and we’re glad that this was reflected in your experience. If you need any assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 24, 2024

I like the dealership I really like the dealership, the staff, and the close proximity to my home More

by Toya
Recommend Dealer
Yes
Employees Worked With
Frederick
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Mar 26, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Toya, your comments keep us motivated and working hard for all our guests, Toya! Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2024

Always explains what is needed & on time Done All my services are great. Agreed More

by DHAWN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 25, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2024

Tony was nice and understood what I was asking and was very patient with me and help me with all my needs More

by YHYOLA
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind feedback! We’re so glad to hear that Tony was understanding and patient while assisting you with all your needs. At Jim Ellis Toyota, we strive to provide attentive and personalized service, and it’s wonderful to know Tony made your experience a positive one. If you need any further assistance or have any more questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 22, 2024

Very professional and quick Friendly employees that treat you like family and truly care about your vehicle More

by TEBALLEW
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Jim Ellis Toyota to be professional, quick, and friendly. Treating our customers like family and showing genuine care for their vehicles is at the heart of what we do. We appreciate your feedback and are grateful for your support. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 22, 2024

Always helpful and quick with a response. A nice environment to wait for my service More

by Belljenn77
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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Mar 24, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2024

Good customer service Raymond is always attentive and cares about his customers. My favorite service manager. The facility is always clean. More

by mickey15
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Mar 24, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 22, 2024

Got in early, got out at a good time. Got in early, got out at a good time. I would definitely refer a friend. More

by Jamalatkinson0506
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 24, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 21, 2024

Had my oil changed. .had to wait over an hour..got a call from a salesperson wanting to buy my car and I told them I wasn't interested and they kept asking why not..that More

by FRANKDENA
Sales Price Transparency
Recommend Dealer
Yes
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Mar 24, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Frankdena, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

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