Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

Sort by
March 26, 2024

Efficient and very nice. Everyone was very welcoming and the service was very quick. I'll definitely recommend. More

by Kittenkarma61
Recommend Dealer
Yes
Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 26, 2024

Knowledgeable I was informed about my brakes and tires. My service was performed in a reasonable amount of time. More

by Winlockf
Recommend Dealer
Yes
Mar 28, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

She helped me find best tires. I really like them. Car was giving back when said More

by JMDUFFY
Recommend Dealer
Yes
Employees Worked With
Aspin
Mar 28, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

All ways clean and welcoming. The service is always outstanding and Oscar is amazing! HE HAS GREAT CUSTOMER SERVICE OVERALL More

by Ebony
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 28, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for your business! Take care!

March 26, 2024

it went well. Time promised was kept. Loved the video of them providing detailing my service. Keep it up. Very informative. More

by ToddRich
Recommend Dealer
Yes
Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

My Tundra had a brake override malfunction error message that was addressed but came back on again when I was driving home after having it addressed earlier that day. When I called the next day and spoke t More

by dougptatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

March 26, 2024

A great experience I learned a lot from the service techs Raymond and his crew are great More

by EAMARONEY
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Mar 26, 2024 -

EAMARONEY responded

Everyone does a great job very courteous.Restrooms are clean. Thank you for making my experience great

March 26, 2024

A great experience I learned a lot from the service techs Raymond and his crew are great More

by EAMARONEY
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

Very informative and fast The employees were friendly. The service was fast and the waiting area were excellent More

by fred.mays1
Recommend Dealer
Yes
Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

Very professional and pleasant The communication with the text messages and video was awesome. The waiting area is clean and welcoming. More

by TRACEYRDG
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

...
46
...