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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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March 27, 2024

Always very good and professional Very knowledgeable and work done in a timely manner very good at keeping me informed. More

by lakers2426
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2024

OJ had top-shelf customer service. He gave me an update as services were given to my car. OJ made suggestions for other maintenance that I needed to be done to my car in the near futur More

by Tristan Thomas
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 29, 2024 -

Jim Ellis Toyota of McDonough responded

Hello Tristan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2024

They coordinated the the replacement of Cloth to Leather seats as a part of the sale of the Tundra for me. More

by COBY.DAVIS
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : King Davis and Victoria.
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Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re thrilled to hear that King and Victoria provided excellent service in coordinating the replacement of cloth seats with leather seats as part of your Tundra sale. It’s great to know they made sure everything went smoothly for you. If you need any further assistance or have any questions in the future, please feel free to reach out. We look forward to assisting you again!

March 27, 2024

Dealership could use more workers like Reid Millikan and his work attitude is impressive. Great experience at my local dealership. More

by snguyen.atlanta
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re thrilled to hear that Reid Millikan made a positive impression with his work attitude and provided you with a great experience at our dealership. We’ll be sure to share your feedback with Reid—he’ll be pleased to know his efforts are appreciated. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

March 26, 2024

A bit slow Checked in 5:I0 recvd a video of what they were doing at 5:58 & checked out way after 6pm More

by SMIRNAP
Recommend Dealer
Yes
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Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us, Thanks again for your business! Take care!

March 26, 2024

Great place. No pressure and I left happy with what I wanted. Great place, no pressure and I left happy with what I wanted. Hudson helped me out and was very frie More

by Kevinbrooks6
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
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Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

HI, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 26, 2024

Great look at cars and wait Well talk to sale man sitting in suv and waiting to see the new Tacoma More

by thomaskelvin074
Recommend Dealer
Yes
Employees Worked With
Cute little lady
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Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 26, 2024

Truck was ready but I was not notified in a timely manner Was not notified in a timely manner More

by NUPE67
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

Service was very good and efficient. I trust the dealership to do a go job. More

by Rewarren58
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2024

Jim Ellis Toyota dealership staff are always courteous and professional I appreciate them keep doing what you doing thank you More

by sumarda3
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 27, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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