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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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March 31, 2024

Katie was very helpful with everything I needed. Also I was in and out in no time. More

by AnthonySisk
Recommend Dealer
Yes
Employees Worked With
Katie
Apr 02, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2024

He was great I thought. I was going in 4 surgery an it got late. Told me 3 things on sale if I came bk b4 1st payment due he'd change. 3 big important to me things. I went h More

by Dannyewells1959
Recommend Dealer
No
Employees Worked With
Yrs ago Mr roach. Long story he BURNT me
Mar 31, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 746-9374 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 30, 2024

You guys are always looking out for the customers in what's the best for them and the vehicles. I don't worry about shopping around because I know I'm getting the best at Jim Ellis in McDonough More

by Chef.price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Mar 31, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 30, 2024

You guys are always looking out for the customers in what's the best for them and the vehicles. I don't worry about shopping around because I know I'm getting the best at Jim Ellis in McDonough More

by Chef.price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
March 30, 2024

Always top notch service. Katie really is the best I've ever experienced. Give Katie a raise. More

by twholder
Recommend Dealer
Yes
Employees Worked With
Katie Kerce is the best
Apr 01, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 30, 2024

Friendly and fast service. Victoria was personable and attended to anything I needed. Good overall experience. More

by sestep1
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 01, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2024

Aspen was knowledgeable, efficient and very professional She responded to my questions about the second key program the day after my visit. Good customer support! More

by Jackpine
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
Apr 01, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your comments keep us motivated and working hard for all our guests. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2024

My experience was excellent with my wait time not long at all. Oscar really came through More

by Eej1525
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Apr 01, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to read such wonderful comments about your recent experience with us. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 29, 2024

Always a great experience! Oscar and the Jim Ellis Toyota team are the best! Thanks! More

by hijoshm
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 31, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 29, 2024

Extremely friendly and helpful She was extremely friendly and helpful. She also answered all of my questions. More

by Audrey
Recommend Dealer
Yes
Employees Worked With
Don't remember, but it was a lady
Mar 31, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Audrey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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