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Toyota of McDonough - Service Center

McDonough, GA

4.6
4,253 Reviews

4,253 Reviews of Toyota of McDonough - Service Center

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July 29, 2019

Most Recent experience I went in for scheduled maintenance. I called and was accommodated for the same day. However, when I arrived the wait was a little longer than what my More

by JEFFERSONROBYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar...helped me this past weekend snd provided top notch customer service!
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

The service to my Car The service is always awesome when I got there , I just love the service there thank you all so much , I love forward to coming to service my Car ag More

by harps730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember a name , they all are awesome people .
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Service Mr reid was professional and pleasant will continue booking appointments with him. He did not try to sale unnecessary parts just to overcharge. The se More

by FONSECAM1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Service for my Highlander Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. More

by WYQUETTAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda and Julio
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 25, 2019

Excellent service Always have an awesome experience here . Would definitely recommend it love love this center. Will be looking at getting another car from here very so More

by Chas143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. But he’s an amazingly awesome man and he is a dj
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 24, 2019

Clear your morning! Make an appointment, but be prepared to spend 2 hours minimum there to have a simple oil change. No wonder they offer it for free. I’ll be paying som More

by speedracer023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Richardson
July 24, 2019

Becoming Jim Ellis Toyota of McDonough Seems to Help a Lot Thanks, Jim Ellis, Toyota for removing those ridiculous shop fees. That very unnecessary charge made coupons and discounts worthless. I hope the imp More

by sharraberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 23, 2019

No light on dash on daytime without lights on Mechanics were able to illuminate dash by rewiring by using parking lights being on to light dash. Problem now there is no alarm when switch is cut o More

by cmhjbh
Recommend Dealer
Yes
Employees Worked With
I only used service, not sales.
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 23, 2019

The great service I recieved for my 2019 Corolla Raymond Persaud, was Awesome!! Had my vehicle service in half of hour. Great job!!!! Keep up the good work. The service Dept. did a great job on my ve More

by ermaleeclark11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raymond Persaud and Mr. Gerald, Angel Barahona, Harby Santos, Brian Hoe, Jeremy Richardson, Tay Searcy
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 22, 2019

Excellent service! Once again, I had an excellent experience with the Service Center. I trust that my Tacoma will be expertly serviced with every visit and they've repea More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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