Toyota of McDonough - Service Center

Fast Service I went in for an update on my car, I saw Reid and he had my car in the shop quick. I asked about leaving and he said that was fine and he would call I went in for an update on my car, I saw Reid and he had my car in the shop quick. I asked about leaving and he said that was fine and he would call me, We didn't get too far when he called and said the job was complete. Awesome to work with Reid and got my car back quickly. More

Customer service I enjoy every experience at Jim Ellis Toyota. I’ve always experienced excellent customer service from this dealership. Everyone that I’ve had the plea I enjoy every experience at Jim Ellis Toyota. I’ve always experienced excellent customer service from this dealership. Everyone that I’ve had the pleasure of working with were very friendly and patient. More

Fast and reliable I had two cars scheduled for service. They got me in and out really fast. I would recommend this dealership to any friend or family. Way faster then U I had two cars scheduled for service. They got me in and out really fast. I would recommend this dealership to any friend or family. Way faster then Union City More

Oil Service The experience was great. John the customer service agent and the lady that was outside directing where to park were both great. However, I would lik The experience was great. John the customer service agent and the lady that was outside directing where to park were both great. However, I would like to recommend to improve the speed of the service, to decrease the turn time. More

Service Department This service department is the best. I purchased my car there and will continue to have my car serviced there. All service representatives have been This service department is the best. I purchased my car there and will continue to have my car serviced there. All service representatives have been very professional More

Brakes and Trans service Had an appointment. Was taken in on time. Got out sooner than estimate. Overall, was pleased with the whole experience. Will come back another time. Had an appointment. Was taken in on time. Got out sooner than estimate. Overall, was pleased with the whole experience. Will come back another time. More

Service for oil change, tire rotation Always helpful and friendly. Very customer oriented in advising suggestions of needed or soon needed work to be done. Stays in touch to advise when ve Always helpful and friendly. Very customer oriented in advising suggestions of needed or soon needed work to be done. Stays in touch to advise when vehicle's service will be completed. More

Long wait alignment not done, great Customer service Reid Talked to Amanda she made my appointment, Great service Reid did all he could to take care of me.Shop backed up, have to come back for alignment Talked to Amanda she made my appointment, Great service Reid did all he could to take care of me.Shop backed up, have to come back for alignment More

Great customer service! Amanda of McDonough I have purchased three Toyotas from the dealership and went through several different people for service until I came to meet Amanda. She has worked I have purchased three Toyotas from the dealership and went through several different people for service until I came to meet Amanda. She has worked diligently to make sure my cars are taken care of and oftens calls back to find out how things are going afterwards. She is thorough and works hard to make sure that I understand everything that needs to be done. She represents your dealership and Company well and is an asset to Jim Ellis. I don’t schedule maintenance unless I can go through her. More